413 Job openings found

We need candidates with more experience in security operations and less in vendor risk management. While there will be some effort around vendor risk during the onboarding of new vendors as part of the JV, the primary focus of the role will shift to security operations once the vendors are ...

  Develop and Implement Quality Systems: Design and establish a comprehensive quality management system (QMS) to ensure consistent service delivery. Ensure adherence to both internal standards and external regulatory requirements specific to the banking sector. Process Optimization & Continuous Improvement: Analyze current processes to identify areas for improvement and efficiency. Lead continuous improvement initiatives using methodologies ...

Roles & Responsibilities: Simplify processes to ensure ease of understanding and application in different scenarios. Envisage use cases to predict and prepare for potential queries and create Knowledge Management systems to support internal customers. Identify opportunities to streamline processes to increase efficiency and improve CX. Team Management -- Leads are in charge of the ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the bench sales team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the BPO team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline processes, ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the BPO team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline processes, ...

  S393077 6 Mumbai 30250-Query Management-Service Desk Non-Voice Support Customer Support Shikha Training & Quality   SR- S393077, CL-6, Location- Mumbai (only). Please find attached the JD for the same.   Manage & run program for portfolio of clients (social media & other S&P clients) Should be handling internal + external stakeholders Resource would be responsible of handling - Quality, Training & Policies Should ...

The company  is looking for a Business Development Executive  for a long-term career opportunity. This is an excellent opportunity for an individual who is looking to take their career to the next level. Required Candidate profile    Proven working experience of at least 2-3 years as a Business Development Executive in IT field ...

The company  is looking for Account Manager IT Services (State and Federal Clients) for a long-term career opportunity. This is an excellent opportunity for an individual who is looking to take their career to the next level. Required Candidate profile    Proven working experience of at least 5 years as a Business Development ...

This role covers: Oversee end-to-end administration and facility management across all company locations Manage company-owned properties, office infrastructure, and asset maintenance Handle vendor management, procurement, subcontractors, and logistics coordination Supervise and manage blue-collar workforce and support staff Ensure availability and functionality of office equipment and services Liaise with external agencies, ...