223 Job openings found

Designation – Senior Manager / Manager Location – Any Job deliverables – Responsible for overall end user service delivery and SLA Compliance. Promptly respond and resolve incidents reported via email / phone with top prioritization given to senior members of the firm. Need technically strong candidate has hands-on experience in desktop, laptops, printer, audio-video conferencing, and network ...

Responsible for planning & implementation of company's customer eccentric objectives- Design & implement customer service processes with process corrections whenever required.- Construct strategies and tactics to ensure customer satisfaction- Ensure profitability of Service Operations in his region- Recruit, supervise, motivate, mentor & ensure correct governance framework that defines roles and ...

Education Qualification: BscIT, BE, Minimum 5years experience working as an Active Directory Administrator, Certification in IT Field is preferred, Prior experience in servers and OS Analysis will be given preference. Strong in AD architecture creation and problem-solving skills  Sr. Active Directory Administrator Sr. Active Directory Administrator provides support, implementation, and design services for ...

Job description Call Center Head Location: Hyderabad (India) ROLE This role of Head of Call center requires successfully implementing best call center practices and procedures aligned with Collections standards. This role would require driving all strategies for effective banking collections service delivery. Reporting to the Head of Collections, ...

Education Qualification: BscIT, BE, Minimum 2years experience ,    Job description • Minimum 2 years overall IT experience . • Identify opportunities to innovate, extend and enhance service delivery everywhere possible  • In-depth knowledge of Active directory, ADFS, DFSR, DHCP, AD Certificates & DNS. • Installing, configuring and troubleshooting Terminal Server, ADFS • Installing, configuring and Troubleshooting ...

Opportunity for a Data Science practitioner with 3+yrs of hands on experience in statistical model development leveraging advanced analytics & machine learning techniques., Pune Job Description: Requirement gathering from client & suggesting analytical solutions/approach for implementation Collaborate with Data Architects/Database programmers Data Extraction from EDW/Big Data Platform, Dataset Preparation (creation of base data, ...

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

Job Title/Designation: Advanced Engineer--Infrastructure (Desktop software/hardware), Mumbai   Employment Type: Full Time, Permanent   Job Description:  Division: Technology - Infrastructure Services Summary Description: To resolve, promptly and effectively, whilst demonstrating technical efficiency all support calls relating to desktop software/hardware, installation and maintenance while demonstrating and delivering excellent customer service throughout. Additionally, maintain all relevant procedures and documentation, proactively identify ...

Overview: We are seeking a proactive Relationship Manager to enhance our sales and marketing efforts. This role is vital in driving new business development while ensuring exceptional client support and service delivery. Key Responsibilities: New Business Development: Identify and pursue new client opportunities to expand our customer base. Client Support: Provide ongoing assistance to clients by ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the bench sales team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline ...