5148 Job openings found

  Ø  Basic troubleshooting, installation, maintenance and repair on designated equipment. Ø  Completing Preventative Maintenance and field modifications. Ø  Ordering and managing repair parts cycle times. Ø  Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Ø  Maintaining daily communications with customers to ...

Description:   A Shift Manager, or Shift Lead, is responsible for overseeing business operations, delegating tasks to team members and resolving problems that occur on their shift. Their duties include stocking inventory, balancing the cash register and coordinating employee responsibilities to improve efficiency or customer service. A Shift Manager, or Shift Lead, is responsible for ...

Description:   Role/Job Title - Bank AuthorizerBusiness - Retail BankingJob PurposeThe role entails working towards achievement of CASAbuild up, in line with branch targets through efficient andcost-effective customer engagement. The role bearerwould lead customer service and operations at thedesignated branch and ensure regulatory requirements.Roles & ResponsibilitiesKey / Primary Responsibilities of the Role ...

Key Roles & Responsibilities:  Familiarize the team with the customer needs, process SOP's and products and governingcompliance.  Determining training needs of employees and conducting suitable training programs toenhance their operational efficiency leading to increase productivity.  Provide status reporting of team activities against the program plan or schedule.  Cascade all necessary ...

We are looking for a highly motivated and experienced individual to join our team as a Team Manager for our Outbound Sales & Customer Service Process. As a Team Manager, you will be responsible for overseeing and managing a team of outbound sales and customer service representatives, ensuring that they ...

Job Description: Ensure quality customer acquisition and onboarding for each customer as per Bank's policy and guidelines Forging effective relationships with customers and ensuring quality customer service is delivered at all points in time Giving the client need based product solutions and in the process aligning client requirements with business specifics Assessing customer propensity ...

Job Description: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

Job Title: Aftermarket sales and services manager Position Type: Full-time Job Location: Jubail, Saudi Arabia Experience: 15+ years Notice period - Immediate to 30 days Job Description The Aftermarket Sales and Services Manager is responsible for developing and implementing strategies to maximize revenue and customer satisfaction through the sale of aftermarket products and services. This role involves managing a team, ...

Please find the details below   Position : ServiceNow HR Solution Architect Location : Hyderabad Experience : 10+ years Joining Date : Immediate to 20 days      Roles and Responsibilities  As a ServiceNow HR Solution Architect, you will play a key role in designing and implementing HR solutions using the ServiceNow platform. The ideal candidate should have a deep understanding of HR ...