24 Job openings found

Need candidates who can attend clients from Instagram, knows how to respond with clients.  Post this Customer Support Specialist job description template on job boards and careers pages to attract qualified candidates. Feel free to customize job duties and requirements based on your company’s needs. Similar job titles include Customer Support ...

We are having an urgent opening for the position of Sr. Operations Executive/ Customer Service Representative for a reputed Company at the Mumbai(Andheri -E) location.Reporting to the Branch Manager, the Operation Executive as Service Representative is to provide an effective and efficient customer service to all internal and external Company customers by utilizing ...

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...

We have an urgent opening for the position of Customer Service Representative (Hybrid)  for a reputed Company for Mumbai (Andheri-E) location   Job Description: Coordinating with the Sales team across all locations and Credit team to help them close the cases smoothly. Managing the Sales data, creating Sales reports, maintaining an accurate, real-time visibility of the sales ...

Their work includes preparation & management of all shipment related documents, interpret export ?nancing methods and terms of payment, handle the Central Excise/Customs Clearance: Regulations, Procedures and Documentation.   Their work includes preparation & management of all shipment related documents, interpret export ?nancing methods and terms of payment, handle the Central Excise/Customs ...

Title: Customer Service Representative - Insurance Call Center Job Summary: We are looking for a skilled and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our policyholders by answering their inquiries, resolving their complaints, ...

Job Description: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions ...

In this role , You'll work to resolve customer issues via chat services, including chat, text, email, social media, direct messaging and other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer ...

Responsibilities: • Handle customer inquiries and resolve issues efficiently and effectively.• Provide accurate information about products, services, and company policies.• Build strong customer relationships through empathetic and professional interactions.• Identify customer needs and provide appropriate solutions or escalate issues as necessary.• Utilize customer relationship management (CRM) software to manage customer accounts and interactions.• Contribute to process improvement ...

Key Responsibilities: Engage with Passion: Respond to customer inquiries via online chat support, direct emails, contact forms, and our app with enthusiasm and dedication. Solve with Heart: Troubleshoot and resolve customer issues, ensuring a high level of satisfaction. Take ownership of each query, finding answers even if they are not ...