11902 Job openings found

Job Title: Associate (or) Analyst, Customer Care Center Voice Process Experience: 1-10 years Location:  Mumbai   ROLE DESCRIPTION  The role supports customer servicing operations by handling borrower inquiries, maintaining accurate loan information, and resolving customer concerns within defined servicing frameworks. The individual ensures delivery of high-quality customer experience through effective communication, issue resolution, and adherence to ...

Niva Bupa Health Insurance – Team Leader (Telesales) | Noida Department: Digital SBU – Telesales Location: Noida Reporting To: Manager – Digital SBU / Telesales Job Summary The Team Leader is responsible for managing a team of telesales advisors to achieve monthly sales targets through inbound and outbound health insurance sales. The role ...

As a Deputy General Manager (DGM) of Production in Ferro Alloys, you will oversee Submerged Arc Furnace (SAF) operations, drive process and cost optimization, and manage plant performance. The role requires 12-15+ years of experience and ensures safety, quality, and production targets are achieved.  Core Responsibilities Operational Management: Direct daily smelting operations ...

Hiring  for a Head - Engineering, Plant Maintenance & Projects to lead the complete engineering, utilities, maintenance and project function for a modern, highly automated food manufacturing plant. The role requires a hands-on technical leader with strong exposure to Namkeen, snacks, food manufacturing or FMCG plant operations, including automatic processing ...

Job OverviewWe are looking for a Project Coordinator to support the execution of environmentalmonitoring projects. The role involves coordinating with internal teams,customers, and partners to ensure timely delivery, smooth installations, issueresolution, and effective communication across multiple projects. Key Responsibilities Project Execution & Coordination Support project planning, timelines, milestones, and resource coordination Monitor progress against ...

JD Description for Lab Chemist (Quality Department)   09.07.26 140183 HPS/2026/581 Lab Chemist Male 2 2 to 3 BSc/MSc - Chemistry 8 Hrs Job Title: Lab Chemist Department: Quality Location: Dapada No. of Positions: 2 Reporting To: QC In-Charge / Quality Manager Role Summary: Responsible for testing and analysis of RM, in-process and FG, documentation and compliance. Key Responsibilities: Testing and analysis of various raw materials and finished ...

A Trainee Engineer in a fabrication plant assists senior staff in daily production, quality checks, and maintenance activities while learning shop-floor operations. Typical responsibilities involve interpreting engineering drawings, supporting welding or machining processes, and ensuring workplace safety.  Key Responsibilities Production Support: Assist with daily manufacturing activities such as cutting, bending, fitting, and ...

Tool & Die Design: Spearhead the 2D and 3D design of complex plastic injection moulds, including core, cavity, lifters, and sliding mechanisms, using advanced software. Tooling Development: Oversee in-house tool manufacturing, maintenance, and modification to meet quality and production timelines.  New Product Development (NPD): Work cross-functionally to convert customer requirements into robust ...

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

A Graduate Engineer Trainee (GET) in Production at a Waluj, Chhatrapati Sambhaji Nagar facility oversees shop-floor fabrication, press machine operations, and component quality. Responsibilities include shift supervision, maintaining production targets, reading mechanical blueprints, and ensuring strict adherence to safety and quality protocols.  Typical core responsibilities for this role include: Shop-Floor Operations: ...