62 Job openings found

Key Responsibilities: Answer inbound & outbound calls and respond to client inquiries professionally. Schedule appointments and follow up with clients as needed. Provide information on services, promotions, and treatments offered at the clinic. Maintain accurate client records and ensure smooth communication. Address customer concerns and ensure a positive experience. Requirements: Excellent communication and interpersonal skills. Strong organizational and ...

Key Responsibilities: Answer inbound & outbound calls and respond to client inquiries professionally. Schedule appointments and follow up with clients as needed. Provide information on services, promotions, and treatments offered at the clinic. Maintain accurate client records and ensure smooth communication. Address customer concerns and ensure a positive experience. Requirements: Excellent communication and interpersonal skills. Strong organizational and ...

   Preferred Requirements ·         Basic Knowledge of Tally.ERP 9 ·         Spoken proficiency in English & Hindi ·         Basic accounting knowledge Key Areas of Responsibility   ·         Manage large amounts of inbound and outbound calls in a timely manner ·         Follow communication “scripts” when handling different topics ·         Identify customers’ needs, clarify information, research every issue and provide solutions and/or ...

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

  Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently. Key Responsibilities: Client Interaction: Handle calls professionally. Assist with financial inquiries.  Strong communication skills with the ability to communicate effectively with internal and  external contacts Issue Resolution: Investigate and resolve concerns. Ensure compliance and security. Documentation and Training: Maintain records. Stay updated on products. Qualifications: Bachelor's degree preferred. Customer ...

We are looking for a meticulous Quality Analyst specializing in Sales process. The ideal candidate will be responsible for establishing and maintaining quality parameters, conducting call monitoring, facilitating feedback sessions, and actively collaborating with the headquarters team for continuous process improvements. If you possess a keen eye for detail, a commitment ...

Responsibilities will include: ● Enable customers to submit their KYC information through a video call from any place of their convenience, ensuring compliance, faster on-boarding and minimize time to revenue.● Provide excellent customer service to customers by face-to-face interaction to expedite the KYC process.● Perform Customer Due Diligence as per the laid ...

https://epinet.epicentertechnology.com/ORMS/  PLEASE CLICK ON LINK AND AFTER FILLING DETAILS PLEASE SHARE UNIQUE ID     Location:- Bhayandar/ 5 days working Certifications: 27001,9001, HIPPA, SOC 2/ TYPE 2, PCI DSS BPRMS- Mandate Skills:- 1)      Certifications: 27001,9001, HIPPA, SOC 2/ TYPE 2, PCI DSS 2)      Data Privacy / Data Security 3)      Quality Management 4)      Lead Auditor 5)      BCMS   Yrs of exp- 5 to 7Age- 35 Role- Information Security Compliance auditor. Responsibilities- Ensure ISO ...

Data Entry Operator responsibilities include: Entering customer and account data from source documents within time limits Compiling, verifying accuracy and sorting information to prepare source data for computer entry Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output Job brief We are looking for a Data Entry Operator to update and maintain ...