57 Job openings found

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

  Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently. Key Responsibilities: Client Interaction: Handle calls professionally. Assist with financial inquiries.  Strong communication skills with the ability to communicate effectively with internal and  external contacts Issue Resolution: Investigate and resolve concerns. Ensure compliance and security. Documentation and Training: Maintain records. Stay updated on products. Qualifications: Bachelor's degree preferred. Customer ...

We are looking for a meticulous Quality Analyst specializing in Sales process. The ideal candidate will be responsible for establishing and maintaining quality parameters, conducting call monitoring, facilitating feedback sessions, and actively collaborating with the headquarters team for continuous process improvements. If you possess a keen eye for detail, a commitment ...

Responsibilities will include: ● Enable customers to submit their KYC information through a video call from any place of their convenience, ensuring compliance, faster on-boarding and minimize time to revenue.● Provide excellent customer service to customers by face-to-face interaction to expedite the KYC process.● Perform Customer Due Diligence as per the laid ...

Data Entry Operator responsibilities include: Entering customer and account data from source documents within time limits Compiling, verifying accuracy and sorting information to prepare source data for computer entry Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output Job brief We are looking for a Data Entry Operator to update and maintain ...

Highly skilled BPO representative to join our team and manage a high volume of international inbound calls. He or she will be handling a tasks like Calls, Emails, Chats. As the voice of our company, the customer care executive must possess excellent communication skills in English.        Determines requirements by ...

    Determines requirements by working with customers.     Answers inquiries by clarifying desired information; researching, locating, and providing information.     Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.     Fulfills requests by clarifying desired information; completing transactions; forwarding requests.     Sells additional services by recognizing ...