86 Job openings found

Role/ Job Title: Product Lead – BPRG   Function/Department: TURBO Cross Sell   Job Purpose:   Role is in the Cross sell COE which solely takes care of the entire Cross sell capability across the bank ranging across all the products from retail assets to retail liabilities.The business is a horizontal capability in the bank which aims to ...

Provide excellent and professional customer services to Associates and Customers, Management, and peers to Monitor, Supervise and audit the operations of Sales Centers, QRCs and 4Ps and Motivate team at various levels to develop their professional and high level of customer service skills to meet service expectations and support company initiatives Evaluate ...

  Job Description : Product/Retention & Sales Trainer Work Timings : 09:30 to 06:30 Work Days – 5 days (Monday to Friday) Location – Turbhe 2 days & Rable 2 days Gender Preference - Male  Note - This role will be on payroll of Talisman HR Solutions Job Summary: The Training and Development Specialist will create, develop, implement, ...

Primary Role Description: We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical ...

We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical knowledge integration. This role requires a ...

BASIC PURPOSE: Training Manager plays a pivotal role in an organization, responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees while ensuring alignment with the company's goals and processes. Overall, the role of a Process & Corporate Training Manager requires a blend of ...

Key Requirements: Complete Daily Dailer/talk time target - 3.50 Hrs Achieve Sales & Campaign target Working days & hours - 6 Days, 9 hrs working Weekly off/Leave – will be given on Roster Basis   National Holiday, festival Holi & Diwali holiday working Leave 15 Days of training will be given based on which you are ...

Job Purpose:  The role entails ensuring stability of dialer application, telecom lines performance management and real time monitoring. And reducing idle time of the agents by delivering system enhancements and analyzing database to improve existing processes effectively through technological advances.              Roles & Responsibilities: Lead outbound call center dialer functionality end to end. Ensure dialer ...

Responsibilities will include: ● Enable customers to submit their KYC information through a video call from any place of their convenience, ensuring compliance, faster on-boarding and minimize time to revenue.● Provide excellent customer service to customers by face-to-face interaction to expedite the KYC process.● Perform Customer Due Diligence as per the laid ...

    Manage daily outbound call center dialer functionality end to end and real time    Real time manage the dialer application for upload of database     Monitor and churn the database tables as per the connectivity delivered in a specific campaign    Control Idle time and call drop offs by understanding Pacing ...