118 Job openings found

Answer Prospect queries on incoming chatHelp them with choosing the right plan and getting started.Critical ThinkingFluency in EnglishEmpathy and ability to build trusthigh on Integrity   1)Timing : 4:00 - 13:00 (AnZ) Resource Required: 1 JD : per existing2)Timing : 9:30 - 18:30 (Ind,MEnA,UK) Resource Required: 1 JD : per existing3)Timing : ...

Job Title: Senior Architect - Genesys Pure Cloud Salary: As per Market Standards Work Mode: Bangalore(BTM Layout) Timings: 10 AM - 7 PM (IST) Role: Professional Services Team Member for Genesys Pure Cloud Contact Center Objective: Design custom solutions and enhance features within the Genesys Pure Cloud platform. Relevant Work Experience: 7-8 years of experience in Solution Design, Software Development ...

Job Title: Senior Developer - Genesys Pure CloudWork Mode: Bangalore(BTM Layout)Timings: 10 AM - 7 PM (IST)Salary: As per Market Standards Position Overview: Role: Professional Services Team Member for Genesys Pure Cloud Contact Center Objective: Provide custom solutions and enhance platform features through customization. Relevant Work Experience: 5-6 years in Software Development (Java/J2EE, Web Services ...

Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex queries from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer experience being ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

One of our client leading in Real Estate is looking for Sr. Liaisoning Executive @ Santacruz     Experience:  3 to 8  years   Job Description:  As a Sr. Liasoning Executive, you’ll be responsible for contact for agency representatives. Maintain a list of assisting and cooperating agencies and agency representatives. Assist in setting up and coordinating ...

One of our client leading in Industrial Motor Manufacturing Ind. Is looking for Mechanical Service Engineer Job Description: The service engineer you’ll be responsible for repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. Should provide friendly, efficient service at all times. Job Responsibilities: Coordinating with clients, engineers, and other technicians over the ...

Technical Support Engineer responsibilities include: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams   Job brief We are looking for a Technical Support Engineer to provide enterprise-level assistance ...

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

Kindly work on this opening. Share profiles with good communication skills only. Should have experience in dealing / communication to US / UK clients over email / Phone, handling L3 and higher level escalations. NOC Team Lead We are looking for a NOC Team Lead to join Gravitas at our Mumbai office. ...