170 Job openings found

Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner. Assist customers with product/service information, order placement, and after-sales support. Process orders, returns, and exchanges accurately using company systems. Identify customer needs and recommend appropriate products or services. Handle complaints and resolve customer issues efficiently, escalating ...

CRM, or Customer Relationship Management, is a strategic approach and technology used to manage a company's interactions with current and potential customers. It aims to improve customer relationships, streamline processes, and ultimately drive business growth. CRM systems provide a central hub for capturing and organizing customer data, facilitating better communication, and personalizing interactions ...

Job Description for Customer Service Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with local sales team ...

Job Description for Customer Service Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with local sales team ...

Key Responsibilities• Technical Support: Provide first-level support to resolve customer issuesvia email, chat, remote access and phone.• Issue Diagnosis: Troubleshoot and diagnose software issues and checkenvironmental issues which is causing smooth functioning of application.• Documentation: Record, track, and document support requests andresolutions using the tracking sheet system.• Escalation: Escalate unresolved ...

Key Responsibilities: Act as the first point of contact for customer inquiries via phone, email, chat, or in-person. Handle and resolve customer complaints in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Provide product/service information and support to clients. Follow up with customers to ensure their issues are resolved to ...

BASIC PURPOSE: The Assistant Manager, Training for BPS will oversee Process Trainers and VNA Leads, ensuring the delivery of training programs focused on process training, communication and soft skills development, and SOP compliance. This role drives process governance, operational efficiency, and continuous improvement, aligning training with business objectives. The Assistant Manager will ...

JD- Production support executiveAge- 21-26Qualification- 1. BSc/BA in IT, Computer Science or relevant field2. Good to have ITIL certification Experience- 1 year experienced. Responsibilities- 1. Help resolve technical questions for the customer efficiently and effectively2. Manage customer expectations regarding estimated response times for issue resolution.3. Collaborate with Technical Support team members to ...

Job Title: ESG Manager- Renewable Business Location: Mumbai Department:  Sustainability Reports To: EHS head Job Summary: As an Environment, Safety, and Governance (ESG) Executive, you will play a pivotal role in ensuring our organization's commitment to ESG initiatives, policies, safety, corporate governance, compliance to minimize environmental impact and practices across the renewable business, ensuring alignment with industry best practices ...

Job Description  Job Role: 1. Call Volume: A goal of making 150 to 200 outbound connected calls per day. This would ensure a high level of outreach and customer engagement. 2. Call Duration: A target of 300 minutes (5 hours) of total talk time per day to meet the desired sales and service ...