324 Job openings found

SDM   Summary of essential Job functions Responsible for the OTC processes overall deliverables Good understanding of end to end OTC cycle Sets the goals and targets for the process/people Responsible for publishing the metrics, dashboards to the client. Manage client communication and expectations Manage customer escalations with appropriate response (Written and Verbal) Ensures Process governance – effective controls ...

Manager, Technical Support: As a Player/Coach, you will be responsible for being hands on and leading, growing and developing your team, who help our customers by diagnosing and troubleshooting problems. You will manage the team's day-to-day functions as they use their knowledge to resolve issues and drive superior customer support to ...

End to End closure of customer email/ Grievance Coordination with respective team for closure of the cases Coordination with departments and sharing of RCA Monthly presentation of MIS/PPT Preparation and Updation of SOPs Process improvement Handling cancellation process Resolution of customer escalations & Complaints within TAT RCAs and Improvement in the processes to control escalations Improvement in customer request ...

Job Title: Technical Manager Department: Learning & Development Location: Surat (Corporate Office) Reporting To: DGM – L&D Role Purpose The Technical Manager – Civil (L&D) will be responsible for designing, delivering, and managing technical learning programs for internal teams and external stakeholders. The role bridges civil engineering expertise with structured capability ...

Key Responsibilities & KRAs Project Onboarding & Mandate Execution Lead end-to-end identifying and onboarding of new developer mandates Coordinate legal, commercials, inventory, pricing & payment milestones Design mandate Proposals (pricing logic, channel mix, absorption plan) Ensure seamless handover to Sales team KPIs 100% mandate readiness within agreed timelines Zero commercial or inventory ambiguity post-launch Team Leadership & ...

1. IT Service & Support Management Lead day‑to‑day operations for all enterprise applications to ensure system stability, performance, and availability. Monitor application health dashboards and ensure proactive issue prevention and resolution. Manage incident and service request lifecycle, ensuring closure within defined SLAs/TATs. Identify recurring issues and drive problem management activities to eliminate root causes. Ensure ...

Job Title: Fleet & Rider Operations Executive Location: Mumbai (Field Role) Experience: 3–5 Years Industry Preference: Swiggy / Zomato / Flipkart / Dunzo / Last-Mile Logistics About the Role We are looking for a proactive and field-focused Fleet & Rider Operations Executive to manage end-to-end rider/drivers responsible for UCO (Used Cooking ...

Job Title: Area Service Manager Grade: Division/Department: Profile Division Work Location: Noida, East Delhi, Ghaziabad -1 South & Central Delhi -1West & North Delhi - 1Gurgaon, Manesar, Faridabad - 1 Total Work Experience: 8 – 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, ...

Job Description Detailed duties and responsibilities: Responsible for managing team of associates. Independently handle, assist the customer to determine problems and provide resolutions on any customer care issues & service problems, coordinate escalations, assess customer’s needs. Motivating associates through effective management, career development & implementation of reporting mechanisms. Liaison with other areas of the company ...

Interaction with customers through different modes of communication (Including - Walk-in Customers,Emails, and calls) to provide and process information in response to inquiries, complaints, and requestsabout product and services of Shriram housing Finance.FUNCTION: Customer Service LOCATION: MumbaiDEPARTMENT: Customer Service SCOPE OF TRAVEL: LowKEY STAKEHOLDERS (INTERNAL): Sales,Operation, Credit and Collections KEY STAKEHOLDERS ...