191 Job openings found

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

SDM   Summary of essential Job functions Responsible for the OTC processes overall deliverables Good understanding of end to end OTC cycle Sets the goals and targets for the process/people Responsible for publishing the metrics, dashboards to the client. Manage client communication and expectations Manage customer escalations with appropriate response (Written and Verbal) Ensures Process governance – effective controls ...

Manager, Technical Support: As a Player/Coach, you will be responsible for being hands on and leading, growing and developing your team, who help our customers by diagnosing and troubleshooting problems. You will manage the team's day-to-day functions as they use their knowledge to resolve issues and drive superior customer support to ...

Recruitments and Selection: Responsible for recruitment and selection of frontline sales people. Identifying low cost hiring sources Ensuring a robust manpower pipeline to take care of existing as wellas expected vacancies. Tracking of hiring to ensure year end manpower plans are met.Joining & On-Boarding: Responsible for smooth on-boarding of new ...

Partner Acquisition ﾷ Develop partner networks by tie-ups with local tie ups with smaller travel agents to increase penetration and therefore sales. ﾷ Recommend innovative campaign/s to kick start business and drive the desired result. ﾷ Meeting Agents by way of Open house/one on one meeting and ...

Job Summary: The Program Manager is responsible for managing and coordinating large-scale, multi-project programs designed to deliver enterprise telecom solutions. This role involves overseeing the implementation of services such as high-speed internet, MPLS, SD-WAN, and cloud connectivity solutions, ensuring alignment with strategic objectives, timelines, and budgets. The Program Manager collaborates with ...

Job Summary:The Head of NOC will oversee the end-to-end Enterprise operations of the Network Operations Center, ensuring high network availability, performance, and reliability for an ISP/Telecom company. This leadership role involves managing NOC staff, optimizing operational processes, and implementing best practices to minimize downtime and rapidly resolve network issues. Key Responsibilities NOC ...

Description:  Key Responsibilities: Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned. Review (Detailed/High level) of financial statements prepared (P&L, Balance Sheet, Cash Flow etc.) and record entries as necessary. Preparation of critical audit schedules and review (Detailed/High level) of the same as necessary. Review and track ...

Key Responsibilities: Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned. Review (Detailed/High level) of financial statements prepared (P&L, Balance Sheet, Cash Flow etc.) and record entries as necessary. Preparation of critical audit schedules and review (Detailed/High level) of the same as necessary. Review and track ...

Team Management: Lead, motivate, and oversee a team of sales professionals. Set performance goals and provide regular feedback. Sales Performance: Drive the team to meet and exceed sales targets for products such as savings accounts, fixed deposits, and recurring deposits. Customer Relationship Management: Foster strong relationships with clients, address their needs and ...