1 Opening(s)
7.0 Year(s) To 12.0 Year(s)
15.00 LPA TO 30.00 LPA
Job Title: Senior Architect - Genesys Pure Cloud
Salary: As per Market Standards
Work Mode: Bangalore(BTM Layout)
Timings: 10 AM - 7 PM (IST)
Role: Professional Services Team Member for Genesys Pure Cloud Contact Center Objective: Design custom solutions and enhance features within the Genesys Pure Cloud platform.
Relevant Work Experience:
7-8 years of experience in Solution Design, Software Development ...
4 Opening(s)
2.0 Year(s) To 5.0 Year(s)
Not Mentioned TO 3.50 LPA
Job Description
Experience
Complete understanding of overall operational activities including phone, email, chat, community and social media support
· Must have a good working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.), and have the ability to organize/analyze data in a structured manner.
Capacity Planning experience is preferred.
· Minimum of one ...
1 Opening(s)
5.0 Year(s) To 12.0 Year(s)
18.00 LPA TO 28.00 LPA
Job Title: Senior Developer - Genesys Pure CloudWork Mode: Bangalore(BTM Layout)Timings: 10 AM - 7 PM (IST)Salary: As per Market Standards
Position Overview:
Role: Professional Services Team Member for Genesys Pure Cloud Contact Center Objective: Provide custom solutions and enhance platform features through customization.
Relevant Work Experience:
5-6 years in Software Development (Java/J2EE, Web Services ...
10 Opening(s)
0 To 5.0 Year(s)
3.00 LPA TO 3.60 LPA
Main Job Tasks and Responsibilities
Follows up with customer via telephone or email following initial first sales contact and schedule appointments.
Provide information to callers about company services and products
Manage inquiries and record the requests in given forms, software and web portals
(training will be provided for software data entry and web portal ...
1 Opening(s)
3.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Job Description:
Handling inquiries on phone as well as on emails.
Ensure that the Studio Standards are followed.
Compile statistics for front office and provide reports relating to that area
Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
Coordinate with contact Center & pan India ...