226 Job openings found

Job Description   Freshers to 1 year of experience candidate preferred.Excellent English Communication is a mustLearning enthusiast Presentable skill is a must Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Monitoring the work of individual representatives ...

The Zonal Head will be responsible for leading and driving the sales and distribution strategy for the assigned state/region in line with the company’s overall business objectives. This role involves managing a team of sales professionals, building and maintaining relationships with key stakeholders, ensuring compliance with regulatory requirements, and achieving ...

We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and measuring OTIF ...

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

   Preferred Requirements ·         Basic Knowledge of Tally.ERP 9 ·         Spoken proficiency in English & Hindi ·         Basic accounting knowledge Key Areas of Responsibility   ·         Manage large amounts of inbound and outbound calls in a timely manner ·         Follow communication “scripts” when handling different topics ·         Identify customers’ needs, clarify information, research every issue and provide solutions and/or ...

A Telecaller's primary responsibility is to make outbound calls to potential or existing customers to promote products or services, gather information, or follow up on previous interactions. They also handle inbound calls, address customer inquiries, and resolve complaints. Telecallers are expected to achieve sales targets, maintain customer records, and contribute to overall customer ...