593 Job openings found

Answer questions: Provide information about products and services Resolve issues: Identify and fix customer concerns Process orders: Handle orders, cancellations, and returns Provide support: Help customers with technical issues, product use, and troubleshooting Manage complaints: Respond to customer complaints and reviews Collect feedback: Gather feedback from customers Create content: Create helpful content for customers Track KPIs: Monitor key performance indicators

Location :- Ambad Prepare effective service plan to generate more service inflow.Attend various Dealership events organized to generate enquires.To attend Major Customer Complaints/VOC and co-ordination with the customer.Daily, Weekly and Monthly plan to resolve customer complaints.Monitoring service target number of units v/s monthly target and action plan for shortfall.Monitoring Service Revenue ...

Job Purpose: Captain has to independently handle assign section including superior quality of food and beverage service and customer complaint management to achieve the high level of guest satisfaction.   Areas of Responsibilities Customer: To ensure superior service to the customer by adhering to the brand standards. To respond efficiently and accurately to customer complaints by ...

Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.2. Identifying and assessing customers needs to achieve satisfaction.3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.4. Handle customer complaints, provide ...

Approval and authorization of motor claims of Branch which includes theft, high value repairs & alternate mode of settlement as per the financial authority. Oversee processing of motor OD claims & ensure performance in conformity with the benchmarks set by the company. Review of claims Review all repudiation cases pertaining to the location. Attend ...

Approval and authorization of motor claims of Branch which includes theft, high value repairs & alternate mode of settlement as per the financial authority. Oversee processing of motor OD claims & ensure performance in conformity with the benchmarks set by the company. Review of claims Review all repudiation cases pertaining to the location. Attend ...

Job Location- Chatrapati Chowk Wakad Pune JOB DESCRIPTION We have an urgent requirement for CRM Voice process for inbound process:Qualification : 12th /Diploma /AnyIndustry : BPOProcess : Voice process (Inbound)Shift : Rotational Shift between (7AM to 11PM)Eligibility : Fresher/ ExperiencedLanguages Known : Hindi/Malayalam/Telugu/Kannada and EnglishRoles and Responsibilities1. Customer Service Executives are required ...

Approval and authorization of motor claims of Branch which includes theft, high value repairs & alternate mode of settlement as per the financial authority. Oversee processing of motor OD claims & ensure performance in conformity with the benchmarks set by the company. Review of claims Review all repudiation cases pertaining to the location. Attend ...

Position:          Dispatch & Logistic Coordinator Location:         Mumbai Experience:     3 - 5 Years Industries:      Pharma - API   Responsibilities: Order Receipt & Verification : Receive and verify customer orders and supporting documents from the Sales/Marketing Team (including product specifications, customer-specific specifications, PO, delivery instructions and packing instructions). Validate order ...

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...