173 Job openings found

Leading and managing the service department, ensuring efficient service delivery and customer satisfaction. Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions. Developing and implementing service strategies to enhance customer experience and meet service objectives. Monitoring service metrics and analysing customer feedback to identify areas for improvement and ...

JOB DESCRIPTIONS Designation :  Branch Relationship Manager Company : IDFC Bank Location : Bangalore The role of a Branch Relationship Manager for Current Accounts at IDFC Bank in Bangalore involves managing and growing customer relationships within the branch. Key responsibilities include: Customer Relationship Management: Building and maintaining strong relationships with existing customers. Addressing and resolving customer ...

Experience:10+ yrs experience in developing & implementing Quality framework. Reporting :CEO Department: Quality Job Responsibility  Process / Sub-ProcessPlans & Strategies Develops and implements quality frameworks and management system in all processes and ensure regular updating of the same. Ensures all company policies, procedures, and work instructions are documented in a clear, simple and concise manner Ensures compliance ...

A Sales Manager job description involves leading a sales team to achieve revenue goals by developing strategies, setting targets, coaching reps, analyzing performance data, managing the sales pipeline, and building client relationships, often collaborating with marketing to drive growth and meet customer needs. Key duties include hiring, training, motivating staff, monitoring KPIs, ...

Typical duties and responsibilities Answer incoming calls from customers with inquiries on product orders Assist various departments in facilitating sales of all products in the company portfolio Analyze customer issues and assist in resolving within the required timeframe Coordinate with customers and ensure appropriate questioning to identify issues Manage all customer inquiries and summarize to ...

Key Responsibilities Manage and update customer information in the CRM system accurately. Handle customer enquiries, requests and complaints via phone , email and watsapp. ensure timely follow ups with existing and prospective clients. Coordinate with sales, operations,and finance teams to resolve customer issues. Track customer interactions and prepare regular CRM and MIS reports. Support client onboarding ...

Job Title: Senior Dispatch Officer Location:  Ahmedabad Experience Required: 3–5 Years Salary: Up to 5 LPA Job Overview: We are seeking a highly skilled Senior Dispatch Officer to manage end-to-end export dispatch operations, ensure timely and accurate documentation, and maintain seamless coordination between customers, internal teams, and logistics partners. The ideal candidate should ...

We are looking for a Café Outlet Manager to handle the daily operations of our café and ensure smooth functioning, good customer service, and proper staff management. Key Responsibilities: Manage day-to-day operations of the café. Supervise and schedule staff. Ensure good customer service and handle customer issues. Manage stock, inventory, and supplier coordination. Maintain cleanliness, hygiene, ...

Candidates with strong communication skills who can make customers feel welcome in the store .Candidate should be able to identify client needs, present and answer questions about the products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make ...

Job Description We are looking for Sales Coordinator to  manage our existing and new dealers, generate leads through India mart and trade India, handle customer from order booking to execution of order, coordinate with production and logistics department, prepare daily, weekly & monthly sales report,follow up for  payment, support sales executive, ...