174 Job openings found

Salesforce Support Specialist L1 Position Overview The primary responsibility of the Tier 1 support specialist is to provide first-level support by addressing the most basic customer issues ( i.e. general inquiries, non-technical questions, website navigation assistance, basic procedural “how-to” questions). This role requires the candidate to be well-versed in documenting customers’ issues, ...

Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as aconduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and ...

Schedule customer orders timely and accurately coordinate with truck driver coordinate with client Monitor and track On Time Delivery per assigned customer Communicate effectively with customer by phone, e-mail, Enter customer orders and data accurately and timely Maintain customer database Document customer feedback and complaints. Refer unresolved customer issues to designated CSM for further follow up Manage assigned ...

Interaction with customers through different modes of communication (Including - Walk-in Customers,Emails, and calls) to provide and process information in response to inquiries, complaints, and requestsabout product and services of Shriram housing Finance.FUNCTION: Customer Service LOCATION: MumbaiDEPARTMENT: Customer Service SCOPE OF TRAVEL: LowKEY STAKEHOLDERS (INTERNAL): Sales,Operation, Credit and Collections KEY STAKEHOLDERS ...

Job Title: Customer Relationship Officer Location: Maduravoyil Salary: Up to 4 LPA Education: Graduation required Languages: Proficiency in Hindi and English required Responsibilities: Handle customer inquiries and complaints via phone, email, and in-person.Resolve customer issues promptly and effectively.Build rapport and maintain customer relationships.Collaborate with teams to address complex customer concerns.Maintain accurate records of interactions and transactions.Requirements: Bachelor’s degree.Proven ...

The job description is as below: conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and ...

What you will work on:We are looking for an experienced L2 Support Engineer to join our technical support team. Theideal candidate will have strong written and verbal communication skills, a solid understanding ofSQL, and excellent diagnostic abilities. In this role, you will handle complex technical issuesescalated from Level 1 support, ...

Job Description: As a part of MS Nutanix support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in Nutanix to provide services for global HPE customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly. Eligibility & Qualification: • Bachelor’s ...

Please find the details below   Position : Sales Engineer Location : Pune Experience requirement : 5+ Years Joining Date : Immediate to 30 days      Job Description   Key Requirements Deep Product Knowledge - Capability to dig deep into the product so as to help the customers use our products to achieve what they want You should be very well-versed in public clouds ...

Essential Functions• Recruit, select, train, assign, schedule, coach, counsel and discipline employees• Communicate job expectations, planning, monitoring, appraising and reviewing jobcontributions• Plan and review compensation actions, enforcing policies and procedures• Contribute operations information and recommendations to strategic plans andreview, prepare and complete action plans; Implement production, productivity,quality and customer service ...