1 Opening(s)
8.0 Year(s) To 10.0 Year(s)
35.00 LPA TO 38.00 LPA
Job Purpose:
Product Lead will be a key driver in ensuring exceptional customer experiences for our FIRST STEP Micro Business Loan product. The role will involve understanding customer needs, optimizing processes and enhancing service delivery.
Roles & Responsibilities:
To manage policies and process
Managing COA and productivity
Portfolio Management
Collaboration and program development with Fintech Partners
Additional ...
1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
3.60 LPA TO 4.20 LPA
A Warranty Manager oversees the administration and management of warranty programs for products or services, ensuring compliance with policies, handling claims, and resolving customer issues efficiently. This role involves developing and implementing warranty policies, managing the claims process, and collaborating with various teams to improve product quality and customer satisfaction.
Key Responsibilities:
Warranty Policy ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 6.50 LPA
1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...
3 Opening(s)
3.0 Year(s) To 8.0 Year(s)
5.00 LPA TO 8.00 LPA
Description:
Role/Job Title - Bank AuthorizerBusiness - Retail BankingJob PurposeThe role entails working towards achievement of CASAbuild up, in line with branch targets through efficient andcost-effective customer engagement. The role bearerwould lead customer service and operations at thedesignated branch and ensure regulatory requirements.Roles & ResponsibilitiesKey / Primary Responsibilities of the Role ...
2 Opening(s)
2.0 Year(s) To 3.0 Year(s)
5.00 LPA TO 6.00 LPA
Key Roles & Responsibilities:
Familiarize the team with the customer needs, process SOP's and products and governingcompliance.
Determining training needs of employees and conducting suitable training programs toenhance their operational efficiency leading to increase productivity.
Provide status reporting of team activities against the program plan or schedule.
Cascade all necessary ...
10 Opening(s)
2.0 Year(s) To 10.0 Year(s)
4.00 LPA TO 8.00 LPA
Job Description:
Ensure quality customer acquisition and onboarding for each customer as per Bank's policy and guidelines
Forging effective relationships with customers and ensuring quality customer service is delivered at all points in time
Giving the client need based product solutions and in the process aligning client requirements with business specifics
Assessing customer propensity ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Job Description:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions ...
1 Opening(s)
1.0 Year(s) To 5.0 Year(s)
1.00 LPA TO 2.00 LPA
Job Location- Kuruli Khed Pune
JOB DESCRIPTION
Job Description :Internal Title : Service Operations
Team Leader External Title : Deputy General Manager -
Customer Services Position Summary: Managing the
Customer Service in parts of as an economic unit with
a process oriented organization. Following local and HQ
defined business objective for archiving required operating profit.
Expanding Healthcare competitiveness ...
10 Opening(s)
0 To 3.0 Year(s)
Not Disclosed by Recruiter
We are currently hiring for the position or Officer – Associate Services ( Inbound Calls)
The Associate Services officer position supports the Organizations’ Vision, Mission, and Values through excellent and professional customer service by assisting frontline officers and Associates with all business inquiries.
The position is responsible for accepting inbound calls from agents ...
3 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 3.50 LPA
Key Result Areas (Key Performance Indicators):—Sales Target Achievement—Business Development—Channel and Influencer Engagement—Customer Service—Network Management—Commercial TransactionsAbout the Role:—Responsible for achievement of agreed sales target/ objectives for the defined location—In charge of all local marketing activities for the location—Responsible for all commercial transactions with the channel partners—Responsible for achieving all network related ...