2171 Job openings found

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

A Customer Service Project Administrator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets. Additionally, the Customer Service Project Administrator will also be handling ...

The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process. Key Responsibilities : • Provides customer support to individuals who contact the Customer ...

A General Manager for an Automobile Service Center oversees all operations, focusing on profitability, customer satisfaction, and efficiency by managing staff (hiring, training), finances, inventory, daily workflow, and ensuring high-quality, compliant repairs, bridging service/sales, and implementing strategic growth plans.      Key Responsibilities: Operations Management: Direct daily workshop operations, ensuring compliance with manufacturer standards and legal ...

A Store Head (often called a Store Manager) is responsible for the overall operations of a retail store, including staff management, sales, customer service, and ensuring profitability. They ensure the store meets sales targets, maintains a positive customer experience, and adheres to company policies. Their role is crucial for driving sales, building brand loyalty, and ...

Job Purpose: The After Sales Service Engineer may work directly with customers to address their needs and expectations. This position is responsible for receiving customer product returns, analyzing and following up with the approval of the Quality & After Sales Service – Assistant Manager, to drive excellence for customers and the ...

Kindly work on this opening. Share profiles with good communication skills only. Should have experience in dealing / communication to US / UK clients over email / Phone, handling L3 and higher level escalations. NOC Team Lead We are looking for a NOC Team Lead to join Gravitas at our Mumbai office. ...

Service Engineer Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing customer feedback. Monitoring equipment and machinery performance and developing preventative maintenance measures. Conducting quality assurance and safety checks ...

We are seeking an experienced and strategic leader to head our Customer Retention function, with primary responsibility for designing retention-focused products, developing competitive tariff plans, and driving customer lifecycle value. The ideal candidate will have deep expertise in DTV or telecom product management, pricing strategy, customer analytics, and commercial planning, with ...

Job Description Implement a customer experience vision and strategy that aligns with our company’s mission and values. Champion the voice of the customer and drive a customer-centric mindset at every level Collect, analyze, and interpret NPS data of 811 customers to evaluate customer sentiment and satisfaction level Identify patterns, trends, and key drivers ...