4 Opening(s)
1.0 Year(s) To 6.0 Year(s)
2.50 LPA TO 4.00 LPA
Designation: CSE / Sr. Customer Service Executive
Salary CTC: 2.50 – 4 LPA
Shift : Rotational (Day/ Night)
Job Location: Gurgaon
About Company Falck (www.falck.com) is a Scandinavian company with business activities in 30 countries. It consists of four different business areas: Assistance, Emergency, Healthcare and Training. Falck has been in business since 1906 ...
2 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.16 LPA TO 3.60 LPA
Needed good command over english
Critical Thinking
High EQ
Answer Support chats with defined SLA
Answer Support tickets with defined SLA
Improved FCR
Reduce ART
Empathize with customers and help wherever needed .
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
2.40 LPA TO 3.00 LPA
1) Taking Spot and Email quotation from Main line, NVOCC and LCL consolidator
2) Negotiating freight from shipping line, LCL consolidator and taking destination chargesfrom NVOCC and LCL consolidator
3) Getting quotation from transporter and CHA for custom clearance
4) Quote to customer & agent as per their requirement with schedule, cut offAnd ...
10 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 3.00 LPA
Place phone calls to potential clients from our data base .Answer potential clients’ questions about loan acceptance and disbursement process of their loanCommunicate respectfully and politely with customers at all timesIt's an outbound process
Required Candidate profile
Should know EnglishShould know either Tamil / Malayalam/ Hindi Should be comfortable working in Fintech Industryprevious ...
2 Opening(s)
1.0 Year(s) To 4.0 Year(s)
1.50 LPA TO 2.16 LPA
Job Purpose: Client satisfaction by resolving the queries over the telephone and relevant apps
Responsibilities:
Call client for case details
Answer client queries or forwarded to relevant department
Check important and urgent work
Allocate and transfer to work in all Department
Work Time: 9 Hrs Shift
Preferred Domain: Dental, Pharmaceutical, Healthcare
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
6.00 LPA TO 6.00 LPA
Job Description:
1. Handling cases (Query / Request / Complaint / Appreciations)2. Dealing with various internal departments.3. Offering alternative solutions appropriate with the objective of retaining customer's business.4. Coordinating, discussing, and handling customers on helpdesk. On calls to handle and resolve escalations within stipulated timelines.5. Any other responsibility that assigned by manager.6. Coordinating ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 5.00 LPA
Book the shipment.
Keep record of all export shipment along with documents.
Follow up with shipper for Shipment according to cutoff and vessel Date.
Coordinating with shipper for SI filing within the time.
Coordinating with carrier for all the update regarding vessel arrival status and keep the shipper Updated.
Do tracking of Vessel sailing for ...