64 Job openings found

Position Name : Customer Care Executive- Inbound Process Location : Ahmedabad No. of openings : 5Work Schedule : 6 Days Working & 2 Rotational Saturdays Off Work Timings : Day Shift Only Job Type : On-roll full time Job Description : We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and ...

Job Responsibilities Make outbound and receive inbound calls professionally Handle customer inquiries and provide accurate information Follow up with leads and maintain regular communication Coordinate with internal teams and maintain smooth communication Maintain records of calls, follow-ups, and customer interactions Build and maintain positive customer relationships Update customer information and interaction details in the CRM system Mandatory Requirements Female ...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to ...

Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Troubleshoot technical issues related to SQL Server and Crystal Reports, guiding customers through problem resolution. Provide product information and assist customers in using our software solutions effectively. Document customer interactions and maintain detailed records of issues and ...

Responsibilities Query solving Answering customer support calls Replying to mails with query solution Zero grievances management Qualifications: Any Graduate Experience: 1 to 3 years in customer support Salary: Negotiable for the deserving candidates. Location: Maninagar, Ahmedabad For More Details, call on 9714274730 or mail send your cv on tanuja@postaresume.co.in

   Needed good command over english    Critical Thinking    High EQ   Answer Support chats with defined SLA Answer Support tickets with defined SLA  Improved FCR  Reduce ART Empathize with customers and help wherever needed . Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...

We have an urgent opening for the position of Senior Customer Exe for a reputed Company Prelaunch Realty  Belapur location.   Key Roles & Responsibilities:   Handling inbound and outbound customer calls. Understanding customer requirements. Suggesting suitable properties for them. Internal Co-ordination Co-ordination with the Sales team Client relationship management     Skills Required: *Good communication skills. *Flair to interact with people. *Self-motivated& ability to learn ...

1) Taking Spot and Email quotation from Main line, NVOCC and LCL consolidator 2) Negotiating freight from shipping line, LCL consolidator and taking destination chargesfrom NVOCC and LCL consolidator 3) Getting quotation from transporter and CHA for custom clearance 4) Quote to customer & agent as per their requirement with schedule, cut offAnd ...

Responsibilities: Review and promptly respond to customer inquiries via phone, chat, and email Engage with customers to understand their learning needs and recommend suitable courses and instructors Facilitate smooth interaction and coordination between students and teachers to ensure a seamless learning experience Assist customers through the registration and booking process, ensuring clarity and ease Maintain ...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to ...