4 Opening(s)
0.6 Year(s) To 4.0 Year(s)
2.00 LPA TO 2.40 LPA
ABOUT THE ROLE
Client is looking for a motivated and hardworking Associate in its Customer Support team. As a customer support associate, you’ll be responsible for customer happiness and will respond to customers’ queries via different channels (calls, emails and chats). You’ll coordinate cross-functionally to resolve customer grievances and special requests. ...
2 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.16 LPA TO 3.60 LPA
Needed good command over english
Critical Thinking
High EQ
Answer Support chats with defined SLA
Answer Support tickets with defined SLA
Improved FCR
Reduce ART
Empathize with customers and help wherever needed .
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...
10 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 3.00 LPA
Place phone calls to potential clients from our data base .Answer potential clients’ questions about loan acceptance and disbursement process of their loanCommunicate respectfully and politely with customers at all timesIt's an outbound process
Required Candidate profile
Should know EnglishShould know either Tamil / Malayalam/ Hindi Should be comfortable working in Fintech Industryprevious ...
2 Opening(s)
1.0 Year(s) To 4.0 Year(s)
1.50 LPA TO 2.16 LPA
Job Purpose: Client satisfaction by resolving the queries over the telephone and relevant apps
Responsibilities:
Call client for case details
Answer client queries or forwarded to relevant department
Check important and urgent work
Allocate and transfer to work in all Department
Work Time: 9 Hrs Shift
Preferred Domain: Dental, Pharmaceutical, Healthcare
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
2.00 LPA TO 5.40 LPA
Handle all operational activities related to customs clearance and operation documentation for
import and export shipments.
Export shipment liner Booking, Container pick up, Transport follow up, follow up with CHA
filing shipping Instruction, ODEX & MMD3 form 13, VGM & Shipping bill
Import shipment releasing shipping line and Airline import delivery order, filing IGM ...