538 Job openings found

Location: Mumbai (onsite)Department: Customer Support / OperationsReports to: Operations ManagerPrefered: Female About KeepintouchKeepintouch is a dynamic digital platform designed to help users stay connected, informed, and empowered. Our mission is to provide a seamless user experience with reliable, friendly, and timely assistance.   Key Responsibilities Provide first-level support to users via chat, email, or ...

Key Responsibilities   Support requests for booked and shipped and invoiced orders, including order changes and cancellations; escalations; delivery issues and product support for newly delivered shipments, heavy inbound phone responsibilities *eCommerce team. Support requests for various sales channels, which may include but not limited to, Commercial sales, Retail, and eCommerce Maintain acceptable performance levels based on quarterly ...

  Job Description -    24.12.24   HPS/2024/809 Service Eng Male 1 0 to 2 DEE/DME/B.E Mech/Electrical   A service engineer's job is to provide technical support and maintenance to customers, including:    Diagnosing issues: Identifying and fixing technical problems with equipment Performing maintenance: Regularly inspecting equipment to ensure it's functioning properly Providing customer support: Answering questions and offering technical assistance Resolving problems: Minimizing downtime by quickly fixing issues Documenting activities: Keeping track of ...

  Job Description -    21.12.24   HPS/2024/803 Service Eng Male 1 2 to 3 DME / B.E (Mech)/ITI   A service engineer's job is to provide technical support and maintenance to customers, including:    Diagnosing issues: Identifying and fixing technical problems with equipment Performing maintenance: Regularly inspecting equipment to ensure it's functioning properly Providing customer support: Answering questions and offering technical assistance Resolving problems: Minimizing downtime by quickly fixing issues Documenting activities: Keeping ...

Position: Business Analytics  Location: MumbaiExperience: 2-5 years About the Role:We are seeking a detail-oriented professional to manage business reporting (MIS), team performance analytics, and customer issue follow-ups. The ideal candidate will coordinate across teams to ensure accurate data, timely reporting, and escalation closure. Key Responsibilities Performance Reporting & MIS Develop, compile, and publish daily/weekly/monthly MIS and performance dashboards. Ensure ...

Responsibilities Query solving Answering customer support calls Replying to mails with query solution Zero grievances management Qualifications: Any Graduate Experience: 1 to 3 years in customer support Salary: Negotiable for the deserving candidates. Location: Maninagar, Ahmedabad For More Details, call on 9714274730 or mail send your cv on tanuja@postaresume.co.in

TITLE: Customer Support AND  Coordination ExecutiveREPORTS TO: Senior Manager Post SalesPreferred Location: Lucknow  Handle inbound calls related to Service & Dispatch Register complaints and service requests in CRM (Google Sheet) Prepare and maintain monthly engineer work data for review Follow up on engineer visits and installation schedules Ensure field engineers fill ...

Role Objective To develop and grow the aftermarket business across India by working closely with OEM customers and channel partners, driving enquiry generation, order conversion, and customer satisfaction. Key Responsibilities Market Development & Sales Develop aftermarket business with OEMs and channel partners across assigned regions Generate enquiries, prepare proposals, and convert them into orders Achieve monthly ...

Designation: CSE / Sr. Customer Service Executive Salary CTC: 2.50 – 4 LPA Shift : Rotational (Day/ Night) Job Location: Gurgaon   About Company Falck (www.falck.com) is a Scandinavian company with business activities in 30 countries. It consists of four different business areas: Assistance, Emergency, Healthcare and Training. Falck has been in business since 1906 ...

Job Description Support to develop business through online or offline (leads conversion).  Adherence service procedures, policies and standards. Monitor on time delivery of product purchased by online customers. Achieve the online sales target assigned. Verify all the online sale (Transaction paid/ Fraud alert). Keep focus on customer experience throughout interactions. Attend customer enquiry through phone, email or ...