1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
6.00 LPA TO 8.00 LPA
Key Responsibilities:Lead and manage the outbound collections team to meet performance targets.Develop and execute dialer strategies to enhance productivity and collection efficiency.Allocate campaigns and resources based on analytical insights and trends.Monitor agent performance, ensuring adherence to scripts and compliance policies.Track and analyze collection metrics to identify improvement areas and implement ...
12 Opening(s)
0.6 Year(s) To 3.0 Year(s)
2.00 LPA TO 3.00 LPA
Responsible for loan collections with good communication skills
Make outbound calls for collections.
Advising on repayment plans to suit the level of debt and customer circumstances.
Escalating calls to managers when required.
Adhering to legislative guidelines
Entering data and maintaining accurate records.
We are facilitating advanced collections activities, such as sending letters of demand and reminder ...
2 Opening(s)
8.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 10.00 LPA
Job description
Call Center Manager Location: Bangalore(Hosur) ROLE
To supervise the Early Collections team, define, monitor and ensure consistent delivery of process targets, drive process improvement initiatives. Management of overall business operations & coordination with various departments and teams to ensure delivery of business goals. MAIN RESPONSIBILITIES
Maintain a high level ...