559 Job openings found

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

We have an opening for the post of Sr. Executive/Executive-Post Sales for a reputed Company for their Navi Mumbai Office.   Job Description:   Handle post sales of the properties (Residential, Commercial, Lands, Plots, Bungalows, Warehouse etc) projects,documentations, customer support, grievances and issues, collections and relevant legal issues. Should possess good communication skills and convincing abilities to handle ...

Client Profile:  The company was founded in August 2012 by IITians with a vision to become a one-stop shop for all kinds of real-estate needs in the complex Indian real  estate market. This vision was extensively brainstormed, designed, planned and implemented by smoothly integrating cutting-edge technology with optimal ground presence to help ...

Immediate hiring for Customer Care Executive Voice Process (M/F) Location: Indore Education: Any 12th Pass, Undergraduate or Graduate Salary: 1.20 LPA to 2.0 LPA Key Skills: Excellent English Speakers Basic Computer skills Should know call etiquettes Good listening skills  Ability to handle pressure and resolve customer queries Immediate joiners preferred    

We are having an urgent opening for the Customer Service Executive for an reputed company for their Andheri location.   Client's Profile: The Company operate on a B2B2C model, where we partner with neighbourhood Retail Stores who can offer Assisted Digital Financial Services like Aadhaar ATM, Aadhaar Deposit, SMS Payment, Khata Service, Utility ...

Any Graduate with 1 to 3 yrs experience in handling CRM activities. 1. Implementing company Initiatives. 2. Ensuring good Customer relationship. 3. Bringing new initiative to the store for Customer Satisfaction. 4. Audit of Quality aspect of dealership 5. Customer calling and taking feedback 6. Customer feedback analysis   Good communication Skill. Pleasant Personality. Having good automobile knowledge. Good business writing ...

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Title: Lead Generation ExecutiveLocation:Kasba, Kolkata (Office-Based)Salary: negotiable based on qualifications, relevant experience, and overall suitability.Experience Required:3–5 YearsEmployment Type:Full-Time About the RoleWe are looking for an experienced and highly organized Lead Generation Executive to manage and qualify inbound enquiries generated through various digital and trade plaƞorms. The ideal candidate will be responsible for interacƟng with ...

About the Role We are looking for a dynamic and result-oriented Female Telecaller with 1–3 years of experience in Product Marketing, Lead Generation, and Customer Engagement. Candidates with exposure to the IT Industry, Software Products, Computer Hardware, Technology Solutions, or Distribution Channels will be preferred. Key Responsibilities Make outbound calls to prospective and ...

Job Title : Customer Service Executive Location : Gurugram   Role and Responsibilities : Customer Queries & Resolution • Handle inbound queries via WhatsApp, email, and marketplace portals (Nykaa, Myntra, etc.) • Resolve order-related issues — delays, wrong items, missing shipments, damaged products • Process return, exchange, and refund requests as per policy • Coordinate with the logistics ...