41 Job openings found

Job Purpose:VRM will be responsible for enhancing the customer engagement virtually to increase customersickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell ofproducts and work towards upgrading and on-boarding customers in the relationship bankingprogram. Professionally driven to achieve higher customer satisfaction and increase retention. VRMto ...

JOB SUMMARY Define key responsibilities to reflect the duties and responsibilities of this role. Contribute to the digital agenda with maximum focus on digital closure of product booking and deepening Migrate client transactions to the digital platform Undertake client engagement in line with the Affluent Client coverage model - Support on-boarding of Affluent clients, own ...

·   To ensure closure of Customer Request for Home Loan & Home Equity received through all channels are appropriately resolved and communicated to customers by co-ordinating with internal stakeholders.  Responsibilities Core Responsibilities: o    To ensure customer requests received to all channels are closed within TAT o    To ensure all the resolution given on customer requests is meeting ...

Key Responsibilities: Requirement gathering related to partner platform, BRD creation, Scope creation, Defining Use case, UAT testing, release planning, Requirement prioritization, Planning, Tracking & reporting projects related to partner apps & website, Maintaining requirement matrix, Stakeholders management   Driving platform utilization increasing adaption, downloads, monthly active users, Installed, reducing uninstalls, Mapping user journey, App ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Roles and Responsibilities: Monthly target achievements in terms of the number of customers acquired and converted. This will require rate negotiations, customization of offerings, and managing relationships with various stakeholders on a regular basis.  Guide the franchise partners to achieve their targeted revenue every year. Compliment digital marketing efforts with innovative BTL campaigns ...

The Software Delivery Manager is responsible for leading the customer delivery process across different products teams in the company ensuring timely and successful deployment of NetScore SaaS solutions. Collaborates with cross-functional teams, including software developers, quality assurance professionals, product owners and external stakeholders to plan, implement and deliver NetScore SaaS ...

We have an opening for the position of E-Commerce Operations Lead for a Reputed Company at the Delhi (Lajpat Nagar) location.   Roles and responsibilities : Process orders from own websites and other marketplaces in accordance with SLA and laid down procedures from respective warehouses  Monitor and ensure said orders are dispatched within the SLA agreed upon ...

Approval and authorization of motor claims of Branch which includes theft, high value repairs & alternate mode of settlement as per the financial authority. Oversee processing of motor OD claims & ensure performance in conformity with the benchmarks set by the company. Review of claims Review all repudiation cases pertaining to the location. Attend ...

Approval and authorization of motor claims of Branch which includes theft, high value repairs & alternate mode of settlement as per the financial authority. Oversee processing of motor OD claims & ensure performance in conformity with the benchmarks set by the company. Review of claims Review all repudiation cases pertaining to the location. Attend ...