95 Job openings found

Credit SBU is focused on providing financing to clients purchasing materials and services on the B2B e-commerce platform. The facilities could be provided by third party balance sheets (Banks/NBFCs) or trade credit on own account. Products would span B2B spectrum e.g. channel finance, LC, BG, GST based unsecured lending, buy-now-pay-later.  Purpose ...

Working closely with the HR team to design and implement processes/training. Working closely with project managers to set priorities of projects and resources Having a strong understanding of Digital Marketing channels like Organic SEO, Social Media, and Content writing and technologies like WordPress, and Shopify. Strong understanding of project management. Having prior experience working ...

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   Roles and responsibilities:  -Preparing plan to execute targets as per AOP   -Drive the outbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:    -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers and TLs for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Excellent negotiation skills, vendor management skills and persuasion abilities.  

Customer is king and we want to ensure that they’re are at the forefront and receiving the very best service and experience right from making that very first phone call right through to aftercare long after the project is completed.   You’ll be responsible for ensuring projects work through our business work ...

A Head of Operations, or Operations Manager oversees the operational activities of a business and ensures that the workforce is productive. Their duties include working with other senior staff on strategic planning, ensuring that staff are all aware of operational best practices and implementing new technologies.     ( Senior , Experienced with minimum ...