106 Job openings found

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   Roles and responsibilities:  -Preparing plan to execute targets as per AOP   -Drive the outbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:    -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers and TLs for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Excellent negotiation skills, vendor management skills and persuasion abilities.  

Customer is king and we want to ensure that they’re are at the forefront and receiving the very best service and experience right from making that very first phone call right through to aftercare long after the project is completed.   You’ll be responsible for ensuring projects work through our business work ...

A Head of Operations, or Operations Manager oversees the operational activities of a business and ensures that the workforce is productive. Their duties include working with other senior staff on strategic planning, ensuring that staff are all aware of operational best practices and implementing new technologies.     ( Senior , Experienced with minimum ...

JOB ROLE To coordinate with Plant Heads to ensure daily / weekly / monthly production targets To coordinate with Plant Heads and HR contractors to solve any day to day labour issues. To coordinate with QA heads of all plants to ensure quality, rejections and wastage standards Preparation of cost sheet for all plants To ...

We are looking for someone from BPO / Call Centre Background who is experienced in managing the floor / managing the shifts / escalation management / tracking of customer complaints & queries / resolving issues in timelines / focused on complying with the SOPs & Processes – Basically a Operations ...

Job Objective:  To lead, guide and manage the effective formulation of sales, marketing and CRM Strategies   To effectively drive top line growth, desired positioning in market and brand recall.  Job Description:    Hard core sales and marketing experience from the real estate sector.  Top effectively drives top line growth, desired positioning in the market and brand recall.  Job ...