2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 5.00 LPA
Job Summary
We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat
operations for the process. The candidate will be responsible for driving sales
performance, managing team productivity, ensuring service excellence, and achieving business
targets.
Key Responsibilities
Team Management
∙Lead, coach, and motivate a team of Email & Chat Executives.
∙Monitor attendance, productivity, and adherence to process guidelines.
∙Conduct regular performance reviews, feedback sessions, and team huddles.
∙Handle customer and process escalations effectively.
Sales & Target Achievement
∙Drive team sales performance and ensure achievement of monthly targets.
∙Monitor conversion rates and implement strategies to improve results.
∙Promote upselling and cross-selling opportunities through customer interactions.
∙Track and report daily, weekly, and monthly sales performance.
Operations & Quality
∙Ensure timely resolution of customer queries within defined SLAs.
∙Maintain high standards of customer experience and communication quality.
∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.
∙Coordinate with Quality, Training, and Operations teams for continuous improvement.
Reporting & Process Improvement
∙Prepare and share performance reports with management.
∙Analyze team performance data and implement corrective action plans.
∙Identify process gaps and recommend improvements to enhance efficiency and results.
Required Skills
∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,
Email, or Chat processes.
∙Strong team handling and people management skills.
∙Proven ability to drive sales and achieve targets.
∙Excellent communication, coaching, and problem-solving abilities.
∙Good knowledge of MS Excel, CRM tools, and performance reporting.
∙Ability to work in a fast-paced, target-driven environment.
Preferred Profile
∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes
is preferred.
∙Strong leadership mindset with a focus on customer satisfaction and business growth.
2 Opening(s)
2.0 Year(s) To 12.0 Year(s)
5.00 LPA TO 11.00 LPA
The Sales Manager HH will be responsible for leading and managing a team of Relationship Managers/Sales Officers to drive retail banking business, achieve sales targets, acquire new customers, and deepen relationships with existing customers while ensuring exceptional customer service and regulatory compliance.
Key Responsibilities:
Lead, mentor, and manage a team of Relationship ...
3 Opening(s)
5.0 Year(s) To 12.0 Year(s)
Not Disclosed by Recruiter
It will be on third party payroll of Talisman HR Solutions Pvt Ltd
Experience
6- 8 years of experience in Engineering, Automation, and Capital Projects.
5+ years leading digital transformation initiatives.
Experience in Pharmaceutical, API, Chemical, FMCG, or Manufacturing industries.
Proven expertise in large CAPEX project execution and industrial automation.
Key Responsibilities
Develop and ...
1 Opening(s)
2.0 Year(s) To 6.0 Year(s)
4.20 LPA TO 7.20 LPA
About eCorpIT
eCorpIT is a technology consulting company delivering digital transformation solutions to businesses across multiple industries. Our services include Website Development, Mobile Applications, Enterprise Software, AI Integration, Cloud Computing, Cybersecurity, Digital Marketing, Performance Marketing, SEO, Data Analytics, and Network Solutions.
We're looking for ambitious sales professionals who can identify business opportunities, ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.50 LPA TO 3.00 LPA
Job Summary
We are looking for a proactive and detail-oriented E-commerce Marketplace Executive with hands-on experience in managing multiple online marketplaces. The ideal candidate will be responsible for end-to-end marketplace operations, including seller account management, product listings, inventory control, order management, advertising campaigns, and driving online sales growth across various e-commerce ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities
Lead R&D strategy and product development
Drive formulation innovation and scale-up
Ensure successful lab-to-plant commercialization
Optimize performance, cost, and consistency
Provide technical support to customers and sales
Ensure VOC and regulatory compliance
Lead and develop R&D team
Candidate Profile
M.Sc / PhD in Chemistry / Polymer Science
8+ years in resin R&D
Experience across alkyds, polyesters, acrylics , curing ...
2 Opening(s)
3.0 Year(s) To 8.0 Year(s)
6.00 LPA TO 6.50 LPA
Key Questions :
How many years of relevant exp do you have in infection control products?
How much % of the accounts have you handled w.r.t our key accounts list shared, along with names of few?
How do you build and sustain relationship with KOL’s?
How do you identify new business growth opportunities?
What are ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
7.20 LPA TO 8.40 LPA
Lead and manage the overall security operations of the plant, corporate office, and associated facilities.
Develop and implement comprehensive security policies, SOPs, and risk management strategies.
Oversee industrial security, access control, CCTV surveillance, perimeter security, and visitor management systems.
Ensure effective deployment and supervision of security personnel, contractors, and security agencies.
Conduct security audits, ...
5 Opening(s)
15.0 Year(s) To 25.0 Year(s)
20.00 LPA TO 40.00 LPA
B.E./B.Tech in Mechanical / Electrical / Instrumentation Engineering with 15–20 years of integrated experience in operation of thermal power plants. Candidate should have exposure in plant operation, generation management, boiler operation (preferably CFBC), turbine operation, DCS systems, synchronization, load dispatch, APC, heat rate monitoring, outage management, budgeting, operational excellence, and ...
1 Opening(s)
8.0 Year(s) To 12.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities:
Manage procurement of MRO, CAPEX, Engineering Materials, IT equipment, and Technical Services
Develop and execute strategic sourcing and category management initiatives
Vendor development, supplier evaluation, and contract negotiations
Cost optimization and value creation through techno-commercial negotiations
Ensure procurement compliance, audit readiness, and ERP/SAP documentation
Build strong supplier relationships and drive risk mitigation strategies
Preferred Experience:
5–10 ...