103 Job openings found

Location: Kolkata, India Reporting To: Founder / Managing DirectorCore Responsibilities 1. HR Strategy & Organization Design • Define and execute a 3–5 year people and organization strategy aligned with DIPL’s growth ambitions.• Design scalable organization structures, role clarity, career paths, and leadership layers across delivery, engineering, sales, and corporate functions.• Lead ...

Job Description: We are seeking a dynamic and results-driven State Head – Sales & Operations to lead and scale our business across an entire state. This leadership role is accountable for driving state-wide revenue, optimizing ROI, reducing CAC, and ensuring strong retention and customer success. The State Head will own the ...

We are looking for a well-organized and professional Front Office & Admin Executive to manage daily administrative operations, handle front-desk responsibilities, and ensure smooth coordination across departments. The ideal candidate will be responsible for managing calls, visitors, pantry and courier services, and assisting in HR and admin-related activities. Key Responsibilities: Front Office ...

JD for Manager -Human Resources – Performance & Talent ManagementJob Title: Dy. Manager/Manager - HR Department: Human ResourceReports to: AVP- HRRequired Qualification: MBA in HR Experience: 7-10 years’ of experience inHR with specialization in PerformanceManagement and Talent Management.Experience in CoE role is preferred. Job Purpose: The incumbent will be responsible for designing, ...

Our Product Portfolio Includes:TMT Bars & Structural Steel (plates, angles, channels, coils)Pipes & Tubes (DI, ERW, Seamless, SAW, square/rectangular sections)Crash Barriers, Scaffolding & Shuttering MaterialsConstruction Chemicals & PaintsBitumen (all grades and emulsions)End-to-End Procurement, Logistics & Testing Services What You’ll Do:Drive sales for large infrastructure and government projects (highways, bridges, airports, metros, ...

About Client:The Client is transforming Indian logistics with its next-generation Transportation Management System (TMS) that streamlines and digitizes the entire logistics value chain—from vehicle sourcing to freight accounting. SP platform enables seamless collaboration among multiple enterprises, delivering real-time visibility and transparency to all stakeholders. Trusted by Fortune 500 clients like ...

Key Responsibilities for the Role: Employee Engagement, PMS, Rewards & Recognition, Learning & Development. Employee Engagement: Design and implement employee engagement initiatives to drive a positive work culture. Analyse the employee engagement survey results, track and co-ordinate the action plans Organize team-building activities, and other engagement events. Enhance internal communication through FGDs and HR Connects Talent Management Support ...

The incumbent will design and execute various HR initiatives in alignment with organizational objectives. He/she will be responsible for driving the performance management, rewards & recognition, talent management & succession planning framework, interventions towards leadership development, employee engagement, and any other new initiatives and projects. Understanding the organization's culture and ...

About the Role:We are seeking a Senior Manager QA to ensure our software and systems meet top standards in quality, reliability, and performance. The ideal candidate will lead the delivery of high-qualitysoftware, aligning with customer expectations, regulatory standards, and business goals. This role demands strategic oversight of testing processes, management ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.