77 Job openings found

  About the Role: We are seeking an experienced and highly skilled SAP C4C Architect to lead the design, development, and implementation of robust and scalable SAP Cloud for  Customer (C4C) solutions. The ideal candidate will possess a deep understanding of CRM best practices, a strong technical background in SAP C4C, and the ability to translate  complex business requirements into effective technical architectures. This role will be critical in ensuring our SAP C4C landscape supports strategic business goals, drives efficiency, and  enhances customer engagement.  Key Responsibilities : ∙Lead the architectural design, development, and implementation of SAP C4C solutions, encompassing Sales Cloud, Service Cloud, and Marketing Cloud modules.  ∙Collaborate extensively with business stakeholders to gather, analyze, and translate complex business requirements into detailed system specifications and functional designs for SAP C4C.  ∙Design end-to-end SAP C4C solutions, including configuration, custom development (SDK), UI adaptations, and reporting, ensuring alignment with overall enterprise architecture and best practices.  ∙Define and oversee the integration strategy for SAP C4C with other critical systems, including SAP ECC/S/4HANA, SAP CPI (Cloud Platform Integration), SAP PI/PO,  and other third-party applications, ensuring seamless data flow and process automation.  ∙Provide expert technical guidance, mentorship, and leadership to development and functional teams, ensuring adherence to architectural standards, quality, and performance.  ∙Ensure the optimal performance, scalability, reliability, and maintainability of SAP C4C solutions. Conduct system analysis, identify bottlenecks, and propose improvements.  ∙Define and enforce architecture standards, best practices, and governance frameworks for SAP C4C implementation and ongoing operations.  ∙Create comprehensive solution documentation, including architectural blueprints, functional specifications, technical designs, test plans, and deployment strategies.    ∙Lead and facilitate workshops, fit-gap analysis, and design sessions with business users and technical teams.  ∙Stay abreast of the latest SAP C4C features, product roadmaps, industry trends, and emerging technologies (e.g., AI, predictive analytics within C4C) to drive innovation and continuous improvement.  ∙Provide architectural input for project planning, effort estimation, risk assessment, and technical feasibility studies. Support go-live and post-production activities.  Required Skills and Qualifications:  ∙Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.  ∙12+ years of overall SAP experience, with at least 10+ years specifically in SAP C4C.  ∙Proven hands-on experience with SAP C4C configuration, extensions (using Cloud Applications Studio/SDK), and integration methodologies (SAP CPI/HCI, PI/PO,  Web Services, OData, IDocs).  ∙Strong understanding of SAP C4C data model, workflows, business objects, and UI configuration.  ∙Demonstrated experience in designing and implementing end-to-end SAP C4C solutions for complex business scenarios.  ∙Familiarity with various project methodologies (Agile, Waterfall, Hybrid).  ∙Excellent analytical, problem-solving, and debugging skills.  ∙Strong communication, presentation, and interpersonal skills with the ability to effectively interact with stakeholders at all levels, from technical teams to senior business leadership.  ∙Ability to work independently and as part of a distributed team.  Preferred Qualifications:  ∙SAP C4C Certification(s).  ∙Experience with other SAP CX (Customer Experience) solutions   ∙Knowledge of ABAP development for integration scenarios with SAP ECC/S/4HANA.  ∙Experience on Sales and Service Cloud V2 could be an added advantage

Our client is seeking an experienced Senior Project Manager/Leader to oversee the planning, execution, and delivery of complex, high-impact projects that are transforming public service delivery across Ontario. This role requires a results-oriented leader with a strong background in managing large-scale, multi-stakeholder IT initiatives within regulated or public sector environments. You ...

Job Description Position  As the platform owner, you will be responsible for the strategic direction, management, and optimisation of our Genesys Cloud Contact Center as a Service (CCaaS) platform. You will oversee a team of engineers & analysts, serve as the primary liaison with the broader business and the vendor, and ...

We are having an urgent opening for the position of  Systems Engineer for a reputed Company at the Pune ( Hadapsar) location. Job Description:  Design, implement and support the IT systems and infrastructure for our global enterprise spanning 60+ remote locations, data centers and cloud data centers.  Monitor the environment to ensure the technology used ...

Role : Business and Integration Architect  Role Description : Work directly with the client gathering requirements to align technology with business strategy and goals and. Experts internally and externally for their deep functional or industry expertise, domain knowledge, or offering expertise.                    ...

Role/ Job Title: Senior Product Manager   Function/ Department: Credit Cards   Job Purpose : You will be responsible for developing and managing our credit card products and programs to drive growth and profitability for the bank.   Roles & Responsibilities :   Develop and implement credit card product strategies and roadmaps in line with the bank's overall business objectives Conduct market research and analysis to identify customer needs ...

We are looking for a  Talent Acquisition Expert, He/She will be responsible for the end-to-end recruitment process, including sourcing candidates, conducting interviews, and managing the hiring process. This role will also involve collaborating with management to understand staffing needs, developing job descriptions, and employing various recruitment strategies to attract top talent. Recruitment ...

Vertical: Learning and DevelopmentDepartment: AcademicsLocation: HO, MumbaiQualification: Graduate/ Postgraduate/ Train the Trainer CertificationExperience: 15+ yearsJob Type: Full-timeJob Description:We are seeking a visionary and highly experienced Head Training to spearhead training initiatives acrossthe K12 education domain. This senior leadership role demands expertise in designing large-scale trainingstrategies, building robust training ecosystems and ...

Description:We are seeking an experienced and detail-oriented Product Manager to play apivotal role in shaping our Security Operations Center (SOC) solutions.This role focuses on understanding market needs, gathering requirements, andcollaborating closely with cross-functional teams to ensure the successful executionof product roadmaps. The ideal candidate will bring a mix of technical ...

IDFC FIRST Bank is seeking a highly motivated and experienced Product Manager to join our Retail Banking team. As a Product Manager for Credit Cards, you will be responsible for developing and managing our credit card products and programs to drive business growth and profitability.   Roles & Responsibilities: - Develop and implement ...