91 Job openings found

 The Incident Manager adheres to the set policies, processes, and systems for the delivery and implementation of a quality incident management processes• The incident manager is responsible for overseeing the coordination, planning, and organization of resources for the resolution of Incidents.The Incident Manager is responsible for the end-to-end management of ...

Key Responsibilities: Design and implement supply chain processes across Oracle Fusion Cloud modules aligned with industry best practices. Act as a subject matter expert for supply chain and operations functions, providing strategic and technical leadership. Support proposal development, project estimation, and work plans, and provide guidance on Oracle implementation strategies. Investigate and resolve production ...

Position:      Service Engineer Location:      Ahmedabad Experience:   1– 3 Years Industries:    Medical Devices Responsibilities: Install, maintain, and repair equipment or machinery at customer sites. Diagnose technical issues and perform troubleshooting. Conduct preventive and corrective maintenance. Provide technical support to customers and internal teams. Prepare service reports and maintain maintenance records. Train customers on proper equipment operation ...

Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats Title Associate L1 Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...

The Facility Executive – Soft Services manages and oversees the delivery of non-technical facility services to ensure a clean, safe, secure, and comfortable working environment within real estate properties (e.g., corporate offices, residential buildings, or commercial spaces). This includes managing third-party vendors and internal staff for housekeeping, security, and pantry ...

Job Title: ServiceNow Developer - ITSM Location: Pune Job Type: Full-time We are currently seeking a skilled ServiceNow Developer with a minimum of 4 years of experience, specializing in IT Service Management (ITSM), to join our talented team. Responsibilities: ServiceNow Development: Design, develop, and implement solutions on the ServiceNow platform with a primary focus on ITSM modules. Customize ...

The role As Lead Security Operations Engineer, you will provide technical leadership for a growing team of Security Engineers in the management of vulnerabilities from identification through to resolution. You will work closely with IT Operations, Cyber Security and the wider IT teams including line of business teams to ensure vulnerabilities ...

IT Support Engineer – ServiceDesk Engineer Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Must be an expert with common Office ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

Job Summary: We are seeking an experienced Support Lead with strong finance domain knowledge to lead our technical support team. This role is critical in ensuring that our finance-related software and services deliver exceptional value to our clients. The Support Lead will oversee day-to-day operations, manage escalations, and provide in-depth technical ...