66 Job openings found

    Knowledge on ITIL Service Operation Process – Incident, Problem, Change , Configuration and Release Management  ITSM, ITBM, ITOM, CSM  Specialize in the delivery of one of the processes or provide management and coordination across multiple processes.  Maintenance, administration and version standardization of Service Now  Working with process owners and business stakeholders to translate business ...

We are seeking a detail-oriented and collaborative Business Project Manager to support the successful delivery of the ServiceNow Enterprise Risk Management (ERM) implementation. Stakeholder Engagement & Cross-functional collaboration Manage communications, including scheduling and preparing content for Steering Committee, Leader’s Council, and Working Group meetings.•       Manage review efforts for business deliverables, including facilitating ...

We have a below openings for one of the leading IT consulting Company for Bangalore location.   Job Descriptions: Position Title: Senior ServiceNow Consultant – ITSM Years of experience: 5 to 8 Years No of position: 2   Position Title:  ServiceNow Consultant – ITSM Years of experience: 2.5 to 5 Years No of position: 1   Position Title:  ServiceNow Consultant – ITSM with CSM Years of experience: 2.5 to 5 Years No ...

Role overview: As an MIS team member, you will be responsible for collecting, analyzing, and interpreting data to provide valuable insights and support data-driven decision-making within an organization. You will work with large and complex datasets, utilize various data analysis techniques, and collaborate with cross-functional teams to extract meaningful information from ...

We're hiring for the following position, kindly find details. Job location: Pune Job Description – Below are the requested details 2-3 years of hands on experience on ServiceNow. Experience in ITSM modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog- Understanding of Service-Now Logs for troubleshooting & adhere Service-Now ...

 2-3 years of hands on experience on ServiceNow. •      Experience in ITSM modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog- •      Understanding of Service-Now Logs for troubleshooting & adhere Service-Now best practices •      Configuration of the ServiceNow system including creating workflows •      Monitor health, usage and overall compliance of the platform •      Manage and ...

Role :  Security Architect    Role Description :  Define the security architecture, ensuring that it meets the business requirements and performance goals.                                                                                                                                                                                                                                                                                                                                                                                                                                        Must have Skills :  Archer Solution Developer, No Technology Specialty         Job Requirements :  Responsible for installation, configuration, customization of RSA-Archer GRC Platform  Integration of RSA-Archer with 3rd party tools/applications/platforms  Responsible ...

We are looking for a proactive and technically proficient Senior System Administrator to manage and support our IT infrastructure across desktop, server, and Microsoft 365 environments. This role requires hands-on expertise in resolving end-user desktop issues, administering physical and virtual servers, and managing Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Intune.  Experience & Skills:  ∙2-5 years of IT support experience in an enterprise environment.  ∙Strong knowledge of Windows OS, Active Directory, and Microsoft 365 administration.  ∙Understanding of basic networking concepts (DNS, DHCP, TCP/IP, VPNs).  ∙Basic Platform knowledge of Azure  ∙Experience with remote support tools and ITSM platforms (ServiceNow, Jira, etc.).  ∙Familiarity with PowerShell for basic automation (preferred).  ∙Excellent communication and customer service skills.  ∙Ability to work independently and collaborate with teams across different time zones.  ∙Certifications like CompTIA A+, Microsoft 365 Fundamentals (MS-900), ITIL Foundation are a plus. Skills: Server,M365, RMM tools  Desktop Support:  ∙Provide Level 2 support for end-user computing issues (hardware, software, network).  ∙Manage and resolve Windows OS, macOS, and basic Linux issues.  ∙Troubleshoot VPN, Wi-Fi, printer, and application-related problems.  ∙Assist users with software installations, configurations, and upgrades.  ∙Manage and troubleshoot VDI solutions (e.g., Citrix, Azure Virtual Desktop, VMware Horizon).  ∙Document issues and solutions in the ITSM ticketing system (ServiceNow, Jira, Zendesk, etc.).  Server Support:  ∙Perform basic Windows Server and Active Directory administration (user management, password resets, group policies, permissions).  ∙Monitor and report on server health, performance, and patch updates.  ∙Assist in troubleshooting basic server issues, backup failures, and connectivity problems.   Microsoft 365 Support:  ∙Assist with user account management in Microsoft 365 (Azure AD, Exchange Online, OneDrive, Teams, SharePoint, Intune).  ∙Provide basic troubleshooting for Outlook, Teams, SharePoint, and OneDrive sync issues.   ∙Support email flow, distribution lists, and mailbox permissions.  ∙Help enforce security policies, MFA configurations, and compliance guidelines.  ∙Work with L2/L3 teams for complex M365 issues.  Working Environment: Shifts: 24/7 Rotational / US Shifts Location: Gurgaon Mode of work: Work from home  

  Experience 6+ Yrs Job Description: Design, implement, and maintain the Configuration Management Database (CMDB) in ServiceNow. Collaborate with IT teams to ensure accurate and up-to-date data in the CMDB. Create and manage ITIL processes and workflows in ServiceNow. Develop custom scripts using JavaScript, SQL, PowerShell, Python, Bash, and Git to automate tasks and improve efficiency. Utilize ...

Experience- 8-10 Years as a project Manager CRM experience- At Least 5 Years Location - Pune, Ahmedabad, Gandhinagar ( 5 days Work from Office) Job Summary: We are seeking a highly experienced and results-driven Project Manager with over 10 years of experience in managing end-to-end technology and digital transformation initiatives, including at least 5 years of direct ...