2 Opening(s)
12.0 Year(s) To 18.0 Year(s)
15.00 LPA TO 20.00 LPA
Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...
3 Opening(s)
5.0 Year(s) To 8.0 Year(s)
15.00 LPA TO 20.00 LPA
Requirements:
Mobile platform testing knowledge and understanding.Experience with issue trackers (e.g. JIRA) and debugging (e.g. Charles) tools.Understanding of API (e.g. HTTP requests and responses structure).Understanding of application flow from three different perspectives: end-user, developer and client.Advanced English.Excellent negotiation and communication skills.Nice to have: project management skills.Nice to have: ITIL framework knowledge.Nice ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
2.00 LPA TO 5.50 LPA
Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats
Title Associate L1
Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
5.00 LPA TO 6.50 LPA
Introduction: We are seeking a highly skilled Senior IT Engineer to join our dynamic IT team. As a Senior IT Engineer, you will be responsible for designing, implementing, and maintaining information systems to support the enterprise infrastructure of our organisation. You will collaborate with other departments to identify and meet ...
10 Opening(s)
4.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 10.00 LPA
Job Description – Level 2 Engineer - Office365 Eligibility Criteria:
• Should have worked as a Level 2 engineers for atleast 2 years
• Should have extensive working knowledge of Microsoft Office365 cloud
• Must have Certifications like MCSE Office365, MS100 or MS101 & ITIL Principal Responsibilities:
• Responsible to provide high end Technical ...
2 Opening(s)
3.0 Year(s) To 6.0 Year(s)
1.00 LPA TO 21.00 LPA
Please find the details below
Position :Incident Manager/ L4 Technical Support Specialist
Location : Work from home
Experience requirement : 3-6 Years
Job Description
Mobile platform testing knowledge and understanding.
Experience with issue trackers (e.g. JIRA) and debugging (e.g. Charles) tools.
Understanding of API (e.g. HTTP requests and responses structure).
Understanding of application flow from three different perspectives: end-user, developer and ...
3 Opening(s)
2.0 Year(s) To 8.0 Year(s)
5.00 LPA TO 15.00 LPA
Knowledge on ITIL Service Operation Process – Incident, Problem, Change , Configuration and Release Management
ITSM, ITBM, ITOM, CSM
Specialize in the delivery of one of the processes or provide management and coordination across multiple processes.
Maintenance, administration and version standardization of Service Now
Working with process owners and business stakeholders to translate business ...
2 Opening(s)
5.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Positiion – Sr. Clound Engineer M365 (Level 3)
Eligibility Criteria:
Must have worked as a Level 3 engineer or above for at least 3 years.
Must at least have 7-9 years of total working experience.
Education must be Graduate or Above
Must have extensive working knowledge of Microsoft 365, Active Directory, Exchange, Entra ID, Microsoft ...
1 Opening(s)
1.0 Year(s) To 8.0 Year(s)
0.00 LPA TO 3.60 LPA
Company Name :- PLG official Esports Pvt LtdCompany Website :- http://plgmerch.in
• eCommerce: Platform management, sales optimization, user experience (UX), CRM systems.• Content Moderation: Content review, policy enforcement, user-generated content management. • SEO & Keyword Planning: On-page SEO, keyword research, content optimization, analytics. • Technical Support: Incident resolution, ITIL framework, remote ...
1 Opening(s)
8.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
The Incident Manager adheres to the set policies, processes, and systems for the delivery and implementation of a quality incident management processes• The incident manager is responsible for overseeing the coordination, planning, and organization of resources for the resolution of Incidents.The Incident Manager is responsible for the end-to-end management of ...