4198 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Role Summary: As the General Manager & Head of Quality Assurance, you will be the strategic custodian of call quality, compliance, and sales behavioral enablement across our high-volume insurance sales contact center. You will lead the QA ecosystem to ensure, monitor, and analyze business transactions to establish the right behaviors of ...

Position:      Sales Engineer Location:       Vapi Experience:    1 - 4 Years Industries:    Engineering  Responsibilities:- Generating Sales Lead. Achieving Sales Target Identifying, qualifying, and securing business opportunities; coordinating business Collaborating with Sales and Leadership to secure, retain, and grow Sales/Revenue. Prepare technical and commercial proposals for projects like Gold Refining Plants, PGM Refining Systems, and ...

Sales Head Jobs in Chennai & Bangalore | Industrial Equipment & Engineering Sales Careers Job Title: Sales Head / Sales Manager Location: Chennai / Bangalore Employment Type: Full-Time | Permanent Department: Sales & Business Development Industry: Industrial Equipment | Material Handling | Crane Manufacturing | Heavy Engineering | Manufacturing | Industrial ...

Job DescriptionPosition: OE Sales Manager – Centrifugal PumpsLocation: Saudi ArabiaExperience Required: 15+ YearsCompensation: SAR 15,000 Basic + HRA + Company Vehicle + Family Status Benefits Job Summary We are seeking a dynamic and technically proficient OE Sales Manager to lead and expand the Original Equipment (OE) sales of Centrifugal Pumps (API 610) ...

Purpose The purpose of the National Sales Manager (NSM) – Government Business is to lead and drive the organization's government sales strategy, ensuring sustainable revenue growth through successful participation in government tenders, rate contracts, institutional procurements, and public healthcare projects. Scope The National Sales Manager (Government Business) is responsible for leading and expanding ...

📍 Locations: Bharuch | Dahej | Ankleshwar | Vadodara🎓 Qualification: Graduate Engineer Preferred | B.Sc  .🔹 Key Responsibilities:✅ Achieve Sales Targets✅ Customer Relationship Management & Retention✅ New Customer Acquisition✅ Business Development for Products, Services & Solutions✅ Develop New Markets & Expand Existing Markets✅ Conduct Awareness Campaigns, Seminars & Promotional Activities✅ Deliver ...

Key Responsibilities ● Identify 20–25 CSR prospects per month including companies, trusts, and foundations ● Build and maintain an updated CSR donor & partner database ● Conduct outreach through calls, emails, LinkedIn, and networking platforms ● Generate and qualify leads for the fundraising and partnership team ● Schedule meetings and ...

A Store Officer manages the end-to-end material flow in a steel manufacturing and moulding facility. Core responsibilities include overseeing raw materials, consumables, and spares, managing physical inventory, executing stock audits, and operating the SAP MM Module for accurate inward/outward documentation and reporting. [1, 2, 3, 4, 5] Key Responsibilities 1. Material Receipt ...

Business Development Manager (Projects) – Building Solutions | Bangalore & Hyderabad 📍 Location: Bangalore & Hyderabad 💼 Experience: 2–4 Years (Minimum 3 Years Preferred) 💰 Salary: ₹7 LPA – ₹10 LPA (Based on Current CTC & Experience) + Attractive Performance Incentives 🏢 Industry: Building Materials | Interior Solutions | Project Sales ...