2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
2.00 LPA TO 5.00 LPA
The Service Department is responsible for managing the service department of TheCompany, overseeing service and support operations, ensuring customerSatisfaction, and Leading a team to execute these functions effectively. This roleInvolves strategic planning, Operational management, and continuous improvementInitiatives to enhance service Quality and efficiency
Roles &Responsibilities
● Installations and Setup Assistance● Customer Support ...
1 Opening(s)
15.0 Year(s) To 25.0 Year(s)
10.00 LPA TO 14.00 LPA
Roles and Responsibilities
Utilized technical stalls to support, build, implement and improve technology solutions by Improving operational efficiency
Built internal tool to automatically escalate support requests if they meet certain criteria, reducing the inefficiency of manual escalation.
Served as the first point of escalation for any external operations tickets
Monitoring of software and hardware ...
1 Opening(s)
0 To 1.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities:
Serve as the first point of contact for customers through phone, email, or chat.
Understand customer needs and provide accurate information or solutions.
Handle and resolve customer complaints or issues in a timely manner.
Maintain customer records, logs, and updates in CRM tools.
Follow up with customers to ensure their concerns are resolved.
Escalate ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
12.00 LPA TO 13.00 LPA
Technical Background preferred (B.Sc IT/ B.Tech etc) Leadership skills along with superb strategic & researchoriented approach. Strong knowledge in RESTful web services. Basic knowledge of Ticket management Systems, SLA's, etc.
Minimum 2 to 4 Years of experience in integration of payment gateway, API's & other payment stacks.
· Lead merchants through QA ...
3 Opening(s)
2.0 Year(s) To 6.0 Year(s)
5.58 LPA TO 11.50 LPA
Job Type- FTE
Forcepoint DLP : L1
Strong knowledge and Minimum 2 years Hands on Experience in Web Proxy, Web DLP & End Point DLP : Forcepoint.
Forcepoint DLP : L2• Strong knowledge and Minimum 5 years Hands on Experience in Web Proxy, Web DLP & End Point DLP : Forcepoint.
Monitor all the ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 8.00 LPA
The individual is expected to have:
2 to 4 years of experience in production support (L3-support) of Java/J2EE applications and should have worked in REST API,JMS etc.
MUST have production support attitude and aptitude.
MUST have efficient troubleshooting and debugging aptitude and experience.
MUST have experience of working under high-pressure situations to strictly meet ...
1 Opening(s)
5.0 Year(s) To 8.0 Year(s)
15.00 LPA TO 18.00 LPA
The individual is expected to have:
5 to 8 years of experience in production support (L3-support) of Java/J2EE applications and should have worked in REST API,JMS etc.
2+ years of team-leading experience in production support of Java/J2EE applications.
MUST have production support attitude and aptitude.
MUST have efficient troubleshooting aptitude and experience.
MUST have experience ...