8410 Job openings found

Job Description: Customer Relationship Manager for Online Optical Business   Position: Customer Relationship Manager Location: Brabourne Road, Kolkata Type: Full-time / Contract   Overview:   We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of ...

Customer Relationship Manager - JD     Job Description: Customer Relationship Manager for Online Optical Business   Position: Customer Relationship Manager ________________________________________ Overview:   We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...

Customer Relationship Management (CRM) in the Jewellery Industry is a strategic approach that helps jewellery brands manage and nurture their interactions with customers. Given the nature of the jewellery market—where customer loyalty, high-value transactions, and personalized experiences are crucial—CRM plays a vital role in ensuring that customers remain engaged and ...

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

Sr No. Position Vacancy Location job Description Required Education Experience Gender 1 Sr. Marketing & Sales Executive /Ass. Marketing & Sales Manager 1 Aurangabad Sale follow up , visit to customer , generate new business , traveling for customer visit , inquiry generation , quotation send to customer , MBA/BE /DIPLOMA 2 year exp of related field , ...

Key Responsibilities – Build and maintain long-term relationships with high-net-worth individuals, luxury customers, and VIP clientele. Ensure exceptional customer service and a personalized shopping experience for all customers, both in-store and online. Proactively address customer inquiries, concerns, and complaints, offering timely and effective solutions. Track customer satisfaction and manage feedback to improve service offerings ...

Position Overview: The Head of Customer Support will lead and manage the customer support operations, ensuring the highest level of customer satisfaction. This role involves strategic planning, team management, and developing customer support processes that align with the company's goalsand values.Key Responsibilities:1. Leadership and Strategy:o Lead the customer support team ...

A Floor Manager in the Jewellery Industry is a key position responsible for overseeing the daily operations of the retail floor or showroom, ensuring that sales targets are met, customer service is of the highest quality, and inventory is properly managed. This role is integral to the smooth functioning of ...

  Customer Relationship Management: Implement and manage CRM software to track customer interactions and data throughout the customer lifecycle. Coordinate and collaborate with sales, marketing, and customer service teams to ensure effective customer communication and satisfaction. Develop strategies and initiatives to improve customer retention and loyalty. Lead Data Management: Maintain and update customer databases, ensuring accuracy ...