1664 Job openings found

ction/ Department: Retail Liabilities Job Purpose: Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda: Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business, Cross-Sell and improving Product holding per client. CASA Value Growth, deepening of existing relationships and acquiring high quality NTBs. The incumbent must possess strong knowledge of banking and investment products and solutions. Roles & Responsibilities: Responsible for quality recruitment, Sales Planning, Business delivery tracking, Monitoring, and reviewing RM Performance and mentoring individuals for effective telecalling for achievement of the defined goals. Also responsible for ensuring adherence with telecalling guidelines as per regulatory industry norms. Ensuring the RM Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the team. Enhancing engagement with HNI customers through client meetings and/or joint calls with RMs, support functions in peer group and quality NTB Acquisitions. Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch. Responsible for driving account and MF aggregator onboarding, Privilege program onboarding, Cross Sell in the RM Portfolio and to enhance Product Per Client ratios in the managed book. Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns, and client outreach programs assigned to the RMs. Secondary Responsibilities: Incumbent is responsible to ensure that the RMs provide quality service delivery to bank's customers and ensure process adherence. Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement and training for the team. Client requests and complaints to be addressed efficiently within stipulated timelines. Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and team. Managerial and Leadership Responsibilities:  Lead the IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight. Attract and retain best-in-class talent for RM's in the region. Monitor key parameters on employee productivity and attrition rates and make necessary improvements. Champion the use of data analytics to increase engagement and product holding for customers being managed by the team.

Role Details: Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for 1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...

Role Details:Designation: Senior Manager- Digital Customer connect  Experience, InboundRole type: Individual contributorDepartment: DigitalReporting to: AVP & Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for1. Establish in bound Customer connect through calls, mails, messages and social media feeds for helping customers/ prospects and partners with in ...

Role Details: Designation: AVP and Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO Your Role (summary): AVP and Lead Digital Customer connect and Experience This role will be responsible for 1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer ...

We are having an urgent opening for the position of SEO for a reputed company at the Navi Mumbai (Ghansoli) location. We are seeking a talented and experienced SEO specialist to join our team. The ideal candidate will be passionate about optimizing websites for search engines and driving organic traffic. You will work closely with our ...

We are hiring a Competitive Analysis in Ahmedabad. Job Title: Competitive Analysis Executive 📍 Location: [Your Location]💰 Salary: ₹18,000 – ₹22,000 CTC💼 Experience: 1–3 years🎓 Qualification: Bachelor’s degree in Business, Marketing, Data Analytics, or a related field Roles & Responsibilities: Conduct competitive analysis to assess market trends, competitor performance, and positioning Collect and analyze data ...

To monitor and drive overall sales, by guiding and managing the overall performance of the front-end sales executives for the assigned area within the organization.  PRIMARY RESPONSIBILITIES Sales - Execute the strategy to achieve sales target for the region as set by the management.  PJP - Review PJP reports of all primary sales executives to ...

Job Purpose:·      The role would be instrumental in:·      Policy modification of KCC to align with industry offerings·      Driving the KCC business·      Support to business team in Operational issues·      Compliance of policies and regulatory guidelines related to product. Roles & Responsibilities:·      Policy and Process: Execution - Updation of existing policies & Processes and formulate new policyparameters and manage processes for KCC·      Managing ...

Summary: Business Process Analyst The Business Process Analyst is responsible for analyzing, designing, and implementing business processes to enhance efficiency, productivity, and the overall performance of the organization. This role involves working closely with various departments to identify areas of improvement, recommend solutions, and ensure that business processes align with organizational ...

Proficiency in Material Design and XAML. ➢ Knowledge of WPF and Windows Formation UI Components. ➢ Good interpersonal skills. ➢ Understanding of key design principles. ➢ Excellent communication skills ➢ Resourcefulness and troubleshooting aptitude ➢ Attention to detailDUTIES & RESPONSIBILITIES ➢ Work with other developers to ensure that the UI ...