5 Opening(s)
13.0 Year(s) To 15.0 Year(s)
35.00 LPA TO 400.00 LPA
Role/ Job Title: Product Sales Lead-Cross SellFunction/ Department: Cross SellKey / Primary Responsibilities - Manage Outbound Call Center who is responsible to generate business for Cross Sell ofvarious products. Generate interest of customers who are pre-approved for Bank’sfinancial services through call center. Understand call center management along with strong knowledge on the mechanism ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 12.00 LPA
Team Manager-Outbound Customer Care - CLCM
Job Title : VC-Team Mgr-Outbound Customer Care
Business Unit (PA) : Virtual Care
Team : PhoneBanking Care
Reports to (job) : State Head / Unit Head
Location of role : Pan India
Job Fn : Service
Role Type: Supervisory Role
No of direct reportees: 12
Travel Required: No
Job Purpose
Responsible for managing a team ...
2 Opening(s)
5.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
Job Title: Process Trainer - Call Center/Back Office Operations
Job Overview:
We are currently seeking an experienced and detail-oriented Process Trainer to join our team. The ideal candidate will play a crucial role in ensuring that our call center and back-office teams are well-trained on operational processes, procedures, and systems. If you ...
19 Opening(s)
2.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
Experience: 2-3yrs
Shift: US Timings (Day and Night)
Job Type: Permanent
Job location: Pune (Magarpatta City)
Notice Period: Immediate to 30 days
Work from office mandatory
Job Title: Associate / Sr. Associate Spanish
Job Description:
We are seeking Associate / Sr. Associate Spanish to support our operations through call monitoring and voice process management. The ideal candidate should ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Job Description :
The candidate should have good hands-on experience on MS team’s administration
And knowledge/hand-on experience on Cisco WebEx Unity
Voice projects handling experience
Troubleshoot user call quality problems using advanced diagnostic troubleshooting toolset and Call Quality Dashboard.
Access and manage all reports in the Microsoft Teams admin centre as per business requirements.
Provision, manage, ...
2 Opening(s)
5.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Job Title: Team Leader - Operations
Job Overview:
We are seeking an experienced and dedicated professional to join our team as a Team Leader for Call Center and Back Office Operations. The ideal candidate will have a strong background in managing both call center and back-office processes, ensuring operational efficiency, and leading ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
2.80 LPA TO 3.60 LPA
Position: Receptionist
Location: Ahmedabad
Experience: 1 - 2 Years
Industries: Digital Marketing
Responsibilities:
Call Handling:
Answer all incoming calls professionally and courteously as the first point of contact for EcoOrigin.
Provide general information about the company’s services, free inspections, and basic processes (e.g., how EcoOrigin operates).
Determine the purpose ...
2 Opening(s)
8.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 10.00 LPA
Job description
Call Center Manager Location: Bangalore(Hosur) ROLE
To supervise the Early Collections team, define, monitor and ensure consistent delivery of process targets, drive process improvement initiatives. Management of overall business operations & coordination with various departments and teams to ensure delivery of business goals. MAIN RESPONSIBILITIES
Maintain a high level ...
5 Opening(s)
2.0 Year(s) To 3.0 Year(s)
3.84 LPA TO 5.04 LPA
Job Title: Quality Assurance Analyst – Call Auditing Location: H169, Sec.63 NoidaCompany: Speed Global SolutionsSalary- 32K to 42K in hand
Job Summary: We are seeking a highly motivated and detail-oriented Quality Assurance (QA) Analyst for our Call Auditing team. This role involves reviewing and analyzing customer service calls to assess the ...
1 Opening(s)
8.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 11.00 LPA
Primary Role Description: -
To manage a team of telesales
To ensure that conversion targets are met on a monthly basis
To be responsible for the management of direct reports, one to one reviews and performance reviews
Responsible for sales targets through Inbound and outbound sales
To work closely with the marketing and product team ...