2682 Job openings found

Job Title: Team Leader - Operations   Job Overview:   We are seeking an experienced and dedicated professional to join our team as a Team Leader for Call Center and Back Office Operations. The ideal candidate will have a strong background in managing both call center and back-office processes, ensuring operational efficiency, and leading ...

Job description Call Center Manager Location: Bangalore(Hosur) ROLE To supervise the Early Collections team, define, monitor and ensure consistent delivery of process targets, drive process improvement initiatives. Management of overall business operations & coordination with various departments and teams to ensure delivery of business goals. MAIN RESPONSIBILITIES Maintain a high level ...

Job Title: Telecaller QA Office Location:- Flat no. 501, 5th floor, sai Ganesh Towers Road No.-27, Back side of Annapurna Mess Ayyappa Society, Madhapur, Hyderabad 500081 Office Location:- A-2wing, 3rd floor 3004, Oberoi Garden Estate, Chandivali Andheri East  Job Description: We are looking for a motivated and detail-oriented Telecaller QA to monitor, evaluate, and enhance ...

Job Title: Quality Assurance Analyst – Call Auditing Location: H169, Sec.63 NoidaCompany: Speed Global SolutionsSalary- 32K to 42K in hand Job Summary: We are seeking a highly motivated and detail-oriented Quality Assurance (QA) Analyst for our Call Auditing team. This role involves reviewing and analyzing customer service calls to assess the ...

Primary Role Description: - To manage a team of telesales To ensure that conversion targets are met on a monthly basis To be responsible for the management of direct reports, one to one reviews and performance reviews Responsible for sales targets through Inbound and outbound sales To work closely with the marketing and product team ...

Job Title: Soft Skills Trainer - Call Center/Back Office Operations Job Overview: We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communication and interpersonal skills of our customer support representatives and back-office personnel. The ideal candidate will have a ...

Job Title: RTA Analyst (Real-Time Analyst) Location: Gurgaon Job Type: Full-Time Reports To: Real-Time Analyst (RTA)  Job Summary: The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and Queue Monitoring tools. Key Responsibilities: Real-Time ...

Key Responsibilities Must be from B2B lead generation domain only. Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to site management team. Uses quality monitoring data management system to compile and track performance at individual level. Participates in customer and client listening programs to identify ...

o   Responsible for the quality, performance, efficiency, and training of the call centre team. o   Set goals and provide the enablers to achieve the goals o   Analyse and set the quality parameters and metrics for performance measurement like calls left waiting, calls missed etc. & to ensure high FTR ratios. o   Continuous training and orientation of the Agents o   Liaison ...

Job Title Senior Electrical Engineer – Commissioning (Traction Elevators & VVVF Drive Systems) Department Projects & Commissioning – Electrical Location Kolkata (travel to project sites across India as required) Experience Requirement (Mandatory) Minimum 5 years of hands-on experience in the elevator industry is compulsory(Experience in traction elevators and VVVF drive systems is essential) Qualification Diploma / B.E. / B.Tech ...