2774 Job openings found

Job Title: Team Leader - Operations   Job Overview:   We are seeking an experienced and dedicated professional to join our team as a Team Leader for Call Center and Back Office Operations. The ideal candidate will have a strong background in managing both call center and back-office processes, ensuring operational efficiency, and leading ...

Job description Call Center Manager Location: Bangalore(Hosur) ROLE To supervise the Early Collections team, define, monitor and ensure consistent delivery of process targets, drive process improvement initiatives. Management of overall business operations & coordination with various departments and teams to ensure delivery of business goals. MAIN RESPONSIBILITIES Maintain a high level ...

Job Title: Telecaller QA Office Location:- Flat no. 501, 5th floor, sai Ganesh Towers Road No.-27, Back side of Annapurna Mess Ayyappa Society, Madhapur, Hyderabad 500081 Office Location:- A-2wing, 3rd floor 3004, Oberoi Garden Estate, Chandivali Andheri East  Job Description: We are looking for a motivated and detail-oriented Telecaller QA to monitor, evaluate, and enhance ...

Job Title: Quality Assurance Analyst – Call Auditing Location: H169, Sec.63 NoidaCompany: Speed Global SolutionsSalary- 32K to 42K in hand Job Summary: We are seeking a highly motivated and detail-oriented Quality Assurance (QA) Analyst for our Call Auditing team. This role involves reviewing and analyzing customer service calls to assess the ...

Job Title: Soft Skills Trainer - Call Center/Back Office Operations Job Overview: We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communication and interpersonal skills of our customer support representatives and back-office personnel. The ideal candidate will have a ...

Job Title: RTA Analyst (Real-Time Analyst) Location: Gurgaon Job Type: Full-Time Reports To: Real-Time Analyst (RTA)  Job Summary: The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and Queue Monitoring tools. Key Responsibilities: Real-Time ...

Key Responsibilities Must be from B2B lead generation domain only. Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to site management team. Uses quality monitoring data management system to compile and track performance at individual level. Participates in customer and client listening programs to identify ...

The Director – Partner Networks is the senior leader accountable for the quality, reliability andcustomer experience of company’s partner-operated FTTH networks across India. The role leads twopillars: on-ground partner network assurance (through the AVPs – Partner Network Assurance andtheir regional teams) and the Partner Support Centre, a technical call centre ...

A Telecaller Executive connects a company and its customers through phone, email, and chat to drive sales, generate leads, and resolve queries. You can view structural templates via the Indeed Telecaller Guide.  Key Responsibilities Outbound & Inbound Calls: Make outbound calls to pitch products or qualify leads, and handle incoming customer support ...

📢 WE ARE HIRING – CUSTOMER RELATIONSHIP MANAGER (CRM) 📍 Location: Marine Lines, Mumbai💼 Experience: 2–5 Years🎓 Qualification: Any Graduate🗓️ Working Days: 6 Days⏰ Working Hours: 2 Rotational Shifts• 7:00 AM – 4:00 PM• 3:00 PM – 12:00 AM 🔹 Key Requirements Excellent communication and interpersonal skills Pleasant personality with a professional attitude Good command ...