2458 Job openings found

Job Title: Team Leader - Operations   Job Overview:   We are seeking an experienced and dedicated professional to join our team as a Team Leader for Call Center and Back Office Operations. The ideal candidate will have a strong background in managing both call center and back-office processes, ensuring operational efficiency, and leading ...

Primary Role Description: - To manage a team of telesales To ensure that conversion targets are met on a monthly basis To be responsible for the management of direct reports, one to one reviews and performance reviews Responsible for sales targets through Inbound and outbound sales To work closely with the marketing and product team ...

Job Title: Soft Skills Trainer - Call Center/Back Office Operations Job Overview: We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communication and interpersonal skills of our customer support representatives and back-office personnel. The ideal candidate will have a ...

Job Title: RTA Analyst (Real-Time Analyst) Location: Gurgaon Job Type: Full-Time Reports To: Real-Time Analyst (RTA)  Job Summary: The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and Queue Monitoring tools. Key Responsibilities: Real-Time ...

  Job Description Job Title: Process Associate - Voice Collections Reporting To: Team Leader Job Description •Contact customers daily in manual environment to communicate account receivable status. • Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, Amount collected etc. • Meet required criteria for call quality standards. ...

Trainer - Contact Center Experience: 7 - 8 years, with hands-on experience in voice-based US collections and thorough knowledge of US collection laws Job Type: Permanent Job Location: Pune (Magarpatta City) Shift: Should be flexible with both day and night shifts Notice Period: Up to 30 days Work Mode: Work from office is mandatory About the Role: We ...

BUILDERS EXPERIENCE       A Telecaller, also known as a Telephone Sales Representative or Telemarketing Executive, is responsible for making and receiving phone calls to promote products or services, generate leads, and provide customer support. They interact directly with customers, building relationships, addressing inquiries, and driving sales through persuasive communication. Telecallers play a crucial role in ...

Title: Customer Service Representative - Insurance Call Center Job Summary: We are looking for a skilled and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our policyholders by answering their inquiries, resolving their complaints, ...

Job Location-Astute Group,Kothrud, Pune. Required Skill- Good Communication Skill,  Knowledge about AHT/Fetal Call. Computer Knowledge- Excel/Vlookup/Pivot/Formulas etc Education- 12th Pass/ Graduate... Languages- Marathi/Hindi/English Experience- 06 Month Above…… Salary Range- 18K and above. International BPO continues to attract talent looking for the quality of life offered in terms of handsome salary , work-life balance & only 5 working days in week Excellent Communication ...

We are having an urgent opening for the position of  Academic Counsellor for a collage under  Mumbai University at Mira Road Location. Responsibility : To promote and sell Online education programs like diplomas, certificates, graduation, and post-graduation programs. To influence and counsel customers to buy or retain products or services by following a prepared script ...