2817 Job openings found

Job Description:  We are looking for a proactive and quality-focused Team Leader – Telecaller, who can not only lead a high-performing team of telecallers but also drive quality assurance and training initiatives within the team. The ideal candidate will manage performance, monitor call quality, and enhance skills through structured ...

Experience: 2-3yrs Shift: US Timings (Day and Night) Job Type: Permanent Job location: Pune (Magarpatta City) Notice Period: Immediate to 30 days Work from office mandatory Job Title: Associate / Sr. Associate Spanish   Job Description: We are seeking Associate / Sr. Associate Spanish to support our operations through call monitoring and voice process management. The ideal candidate should ...

Job Description :  The candidate should have good hands-on experience on MS team’s administration And knowledge/hand-on experience on Cisco WebEx Unity Voice projects handling experience Troubleshoot user call quality problems using advanced diagnostic troubleshooting toolset and Call Quality Dashboard. Access and manage all reports in the Microsoft Teams admin centre as per business requirements. Provision, manage, ...

Job Title: Team Leader - Operations   Job Overview:   We are seeking an experienced and dedicated professional to join our team as a Team Leader for Call Center and Back Office Operations. The ideal candidate will have a strong background in managing both call center and back-office processes, ensuring operational efficiency, and leading ...

Job description Call Center Manager Location: Bangalore(Hosur) ROLE To supervise the Early Collections team, define, monitor and ensure consistent delivery of process targets, drive process improvement initiatives. Management of overall business operations & coordination with various departments and teams to ensure delivery of business goals. MAIN RESPONSIBILITIES Maintain a high level ...

Location & Role Location: Turbhe (Partner Location) & Chennai  Travel: The role involves travel to partner locations and other business sites, as required. Department: Training & Development / Customer Experience Reporting To: Training Manager / CX Manager Experience: 3–5 Years Industry: NBFC / BFSI / Contact Centre Education: Any Graduate Key Responsibilities  • Deliver new-hire, refresher and remedial training ...

Job Title: Telecaller QA Office Location:- Flat no. 501, 5th floor, sai Ganesh Towers Road No.-27, Back side of Annapurna Mess Ayyappa Society, Madhapur, Hyderabad 500081 Office Location:- A-2wing, 3rd floor 3004, Oberoi Garden Estate, Chandivali Andheri East  Job Description: We are looking for a motivated and detail-oriented Telecaller QA to monitor, evaluate, and enhance ...

Job Title: Quality Assurance Analyst – Call Auditing Location: H169, Sec.63 NoidaCompany: Speed Global SolutionsSalary- 32K to 42K in hand Job Summary: We are seeking a highly motivated and detail-oriented Quality Assurance (QA) Analyst for our Call Auditing team. This role involves reviewing and analyzing customer service calls to assess the ...

Primary Role Description: - To manage a team of telesales To ensure that conversion targets are met on a monthly basis To be responsible for the management of direct reports, one to one reviews and performance reviews Responsible for sales targets through Inbound and outbound sales To work closely with the marketing and product team ...

Job Title: Soft Skills Trainer - Call Center/Back Office Operations Job Overview: We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communication and interpersonal skills of our customer support representatives and back-office personnel. The ideal candidate will have a ...