137 Job openings found

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

Kindly work on this opening. Share profiles with good communication skills only. Should have experience in dealing / communication to US / UK clients over email / Phone, handling L3 and higher level escalations. NOC Team Lead We are looking for a NOC Team Lead to join Gravitas at our Mumbai office. ...

Job Description for Customer Service Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with local sales team ...

Job Title: Customer Service Representative Location: Sion Department: Customer Service Job Type: Full-time Work Mode: On-site Job Summary: We are seeking a Customer Service Representative to join our team and serve as the first point of contact for our valued customers. The ideal candidate will be a proactive problem-solver who is passionate about delivering ...

Seeking an experienced **Office 365 ** to join our IT team. The ideal candidate will be an expert in managing and supporting Office 365 applications 24/7, including Exchange Online, SharePoint, Teams, and OneDrive  ## Mandatory Key Responsibilities:   - **Office 365 Application Management:**   - Administer and support core Office 365 applications (Exchange Online, ...

Job Description for Customer Service Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with local sales team ...

Job Description for Customer Service Key Responsibilities: Acceptance and scrutiny of financial and non-financial transaction over the counter. Addressing queries of walk-in investors and distributors. Time-stamping applications and ensuring necessary system entries and dispatch to RTA local branch Coordinate with RTA branches which are part of the corresponding Zone and with local sales team ...

Key Responsibilities: Act as the first point of contact for customer inquiries via phone, email, chat, or in-person. Handle and resolve customer complaints in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Provide product/service information and support to clients. Follow up with customers to ensure their issues are resolved to ...

JD- Production support executiveAge- 21-26Qualification- 1. BSc/BA in IT, Computer Science or relevant field2. Good to have ITIL certification Experience- 1 year experienced. Responsibilities- 1. Help resolve technical questions for the customer efficiently and effectively2. Manage customer expectations regarding estimated response times for issue resolution.3. Collaborate with Technical Support team members to ...

Job Description  Job Role: 1. Call Volume: A goal of making 150 to 200 outbound connected calls per day. This would ensure a high level of outreach and customer engagement. 2. Call Duration: A target of 300 minutes (5 hours) of total talk time per day to meet the desired sales and service ...