107 Job openings found

Responsibilities:   Respond to customer technical problems/issues related to software and/or customer configuration via email, chat, and phone. Handle and take ownership of customer issues from beginning to resolution. Assist customers by diagnosing problems and providing resolutions for technical and product issues. Advise and educate customers within procedural guidelines to ensure a complete solution to ...

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer ...

Required to support replenishment and manage item requests received from customers via texts. Replenishment will be based on existing products from customer’s order history or everyday essentials. Product Tagging and Confirmation: Agent should be identify and tag requests from customers as “Received” for replinshment in internal systems Provide order received confirmation to customer Order ...

Essential Requirements:        Must have very good communication skills. Must have a passion to talk to customers and provide excellent customer serve and resolve issues. Must have good negotiation skills to deal with business partners. Should be able to handle customer queries over the phone, email and chat and give appropriate solution. Should have ...

Background Verification Process   Open Requirements – 5 positions (Immediate joiner will be preferred) Excellent communication Graduate from any stream- non IT (Freshers can also apply) Minimum 1yr ex in voice/Back office/Chat is preferred Shifts – 6.30am -3.30pm & 3.30pm to 12.30am Max salary 25k in hand (+ 15% Variable pay) Ensure service delivery meets agreed client Service ...

Job Decsription   Business Analyst – Reporting- Reserve   Description: The Business Analyst will have to determine a project’s requirements by extracting the details from business through interaction and research. The candidate should have digital marketing experience in analyzing the campaign data and build meaningful and visually appealing dashboards in excel. The candidate has an exposure ...

Job Description   Experience Complete understanding of overall operational activities including phone, email, chat, community and social media support   ·         Must have a good working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.), and have the ability to organize/analyze data in a structured manner. Capacity Planning experience is preferred.   ·         Minimum of one ...