165 Job openings found

  A Customer Relationship Manager (CRM) or Customer Relations Executive (CRE) for an automobile service center is responsible for managing all customer interactions to ensure high satisfaction and loyalty, acting as a key link between the customer and the service/sales teams. They handle inquiries, resolve complaints, schedule appointments, and coordinate follow-ups.    Core Roles and Responsibilities Customer ...

 Key Responsibilities Handle customer inquiries via phone, email, chat, or social media in Arabic (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently while maintaining professionalism and empathy Document customer interactions clearly and accurately in CRM systems Escalate complex issues to appropriate teams when necessary Follow service quality ...

Key Responsibilities Handle customer inquiries via phone, email, chat, in Mandarin (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently with professionalism and empathy Record and update customer interactions in CRM or support systems Escalate complex or unresolved issues to appropriate internal teams Meet service quality standards, KPIs, ...

Key Responsibilities: Make outbound calls to potential customers to brief them about our services. Engage with customers via chat to resolve queries and provide service details. Schedule appointments with interested customers and confirm via email. Send the company profile and other relevant information to clients over email. Maintain accurate records of customer interactions and ...

Job Title: Area Service Manager Grade: Division/Department: Profile Division Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing customer service operations, material installation, building and maintaining strong client ...

We are looking for dynamic Senior Executive/Travel Consultants (Subject Matter Expert) to join our International Travel Voice process. In this role, you will be the primary point of contact for global customers, managing end-to-end travel requirements including bookings, cancellations, and complex amendments via phone, email, and chat. The ideal candidate must possess hands-on ...

Job Description: Support the sales team in daily operations and coordination tasks. Prepare and maintain sales orders, quotations, and invoices. Follow up with clients for orders, payments, and documentation. Coordinate between sales, logistics, and accounts teams. Maintain customer databases and update records regularly. Handle customer queries via phone, email, or chat. Prepare sales reports and summaries using ...

The Admission Counsellor will drive end-to-end lead engagement, conduct high-volume outreach, and convert prospective learners for online programs. The role requires a strong customer-centric mindset, proactive communication, and the ability to navigate a dynamic, fast-evolving education sales environment. Key Responsibilities Manage and convert leads for various online programs. Counsel prospective learners via phone, ...

Location: Mumbai (onsite)Department: Customer Support / OperationsReports to: Operations ManagerPrefered: Female About KeepintouchKeepintouch is a dynamic digital platform designed to help users stay connected, informed, and empowered. Our mission is to provide a seamless user experience with reliable, friendly, and timely assistance.   Key Responsibilities Provide first-level support to users via chat, email, or ...

Job Requirements Role/ Job Title: Product Manager-Cross Sell Function/ Department: Cross Sell Job Purpose: The role entails scaling up the Cross Sell business by implementing strategies to expand the existing products, channels, segments, and customer base by delivering banking needs to the customers in the most cost efficient and technology effective manner. It includes ...