1769 Job openings found

Description:   Enquiry Generation through Customer visits, participation in Exhibitions, interacting with Industrypersonnel Evaluation of leads / enquiries to convert them into quotes to orders Responding to Enquiries received through phone, email, customer referrals, industry referrals Submission of Techno – Commercial Offer Demonstration of the Tools & Machines at Customers premises/sites or ...

ction/ Department: Retail Liabilities Job Purpose: Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda: Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business, Cross-Sell and improving Product holding per client. CASA Value Growth, deepening of existing relationships and acquiring high quality NTBs. The incumbent must possess strong knowledge of banking and investment products and solutions. Roles & Responsibilities: Responsible for quality recruitment, Sales Planning, Business delivery tracking, Monitoring, and reviewing RM Performance and mentoring individuals for effective telecalling for achievement of the defined goals. Also responsible for ensuring adherence with telecalling guidelines as per regulatory industry norms. Ensuring the RM Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the team. Enhancing engagement with HNI customers through client meetings and/or joint calls with RMs, support functions in peer group and quality NTB Acquisitions. Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch. Responsible for driving account and MF aggregator onboarding, Privilege program onboarding, Cross Sell in the RM Portfolio and to enhance Product Per Client ratios in the managed book. Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns, and client outreach programs assigned to the RMs. Secondary Responsibilities: Incumbent is responsible to ensure that the RMs provide quality service delivery to bank's customers and ensure process adherence. Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement and training for the team. Client requests and complaints to be addressed efficiently within stipulated timelines. Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and team. Managerial and Leadership Responsibilities:  Lead the IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight. Attract and retain best-in-class talent for RM's in the region. Monitor key parameters on employee productivity and attrition rates and make necessary improvements. Champion the use of data analytics to increase engagement and product holding for customers being managed by the team.

Role Details: Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for 1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...

Role Details: Designation: AVP and Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO Your Role (summary): AVP and Lead Digital Customer connect and Experience This role will be responsible for 1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer ...

An Engineer QC's job description involves ensuring products and processes meet quality standards through inspection, testing, and process analysis. Key responsibilities include developing and implementing quality control procedures, monitoring production, investigating issues, documenting findings, and ensuring compliance with internal and external regulations. The role also includes working with other departments to ...

Key responsibilities: Staff Management: Hire, train, and evaluate service technicians and advisors, assigning tasks and ensuring proper performance levels are met.    Customer Service: Address customer concerns, handle complaints, and strive to maintain high customer satisfaction scores.    Service Operations: Oversee the daily operations of the service department, including scheduling appointments, managing repair orders, and coordinating vehicle flow.    Quality ...

Job Location: Surat Required only female Job Summary: The Counter Sales Executive will be responsible for providing exceptional customer service, promoting and selling jewelry products, and maintaining a clean and organized sales environment. This role involves interacting with customers, assisting them in selecting jewelry, handling sales transactions, and ensuring that the showroom meets ...

Job Title: Sales Executive Location: Kolkata (Field-based, frequent travel required)Experience: Minimum 1 year in salesDepartment: SalesReports to: Sales Manager Job Description: We are looking for a dynamic and motivated Sales Executive to join our team in the building materials sector. The ideal candidate will have at least 1 year of experience in sales, preferably in the construction or building ...

The Ecommerce Operations Supervisor is responsible for overseeing and supervising the day-to-day operations of the supermarket’s online store. This role involves ensuring smooth fulfillment of online orders, managing the warehouse and inventory for ecommerce operations, maintaining product accuracy, coordinating with various teams to meet customer expectations, and optimizing the operational ...

The ideal candidate will be responsible for overseeing dailyoperations, ensuring a high level of customer service, managing sales targets, and leading a teamto deliver an exceptional in-store experience for our clients. This is an exciting opportunity for amotivated professional to contribute to the growth and success of a leading jewellery ...