2 Opening(s)
7.0 Year(s) To 9.0 Year(s)
3.60 LPA TO 6.00 LPA
Job Title: Customer Relationship Manager
Experience: 7-9 years
Qualification: MBA in Marketing/Customer Relations
Gender: Male/Female
Job Responsibilities:
Develop and maintain strong customer relationships to enhance brand loyalty.
Manage CRM software, track customer interactions, and analyze engagement data.
Handle Google My Business (GMB) listings, respond to customer queries, and optimize brand presence.
Implement SEO strategies to improve online visibility ...
1 Opening(s)
3.0 Year(s) To 4.0 Year(s)
7.00 LPA TO 10.00 LPA
Key Responsibilities: ● AI Strategy & Solution Design: ○ Design AI-based solutions (chatbots, voice bots, AI-driven CRMs, etc.) to automate and enhance the customer care experience. ○ Identify and evaluate AI tools and platforms that can be integrated into our current systems. ○ Develop a long-term AI strategy for the ...
2 Opening(s)
5.0 Year(s) To 8.0 Year(s)
7.00 LPA TO 9.50 LPA
Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Summary:We are seeking a dynamic and experienced CRM to join our real estate team. The ideal candidate will have a strong background in CRM, billing, customer escalations, and maintaining high customer satisfaction (CSAT) scores. This role requires excellent communication skills, attention to detail, and a customer-centric approach.
Key Responsibilities:
Customer Relationship ...
1 Opening(s)
12.0 Year(s) To 18.0 Year(s)
25.00 LPA TO 30.00 LPA
Years of Experience: 15+ years of experience in automotive sales, with a proven track record in a leadership role, preferably in a dealership environment. More than 300+ Car sales exp
Role Summary- The Group CEO Sales will be responsible for overseeing all sales operations across multiple automobile dealership showrooms. This leadership ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 9.00 LPA
Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met.
Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF.
Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform.
Coordinating with teams for End to End Order Status ...
1 Opening(s)
4.0 Year(s) To 10.0 Year(s)
6.00 LPA TO 12.00 LPA
Responsibilities:
Respond to customer technical problems/issues related to software and/or customer configuration via email, chat, and phone.
Handle and take ownership of customer issues from beginning to resolution.
Assist customers by diagnosing problems and providing resolutions for technical and product issues.
Advise and educate customers within procedural guidelines to ensure a complete solution to ...
2 Opening(s)
7.0 Year(s) To 15.0 Year(s)
30.00 LPA TO 35.00 LPA
Careers that Change Lives A Day in the Life
Client is a mission driven organization and is committed to serve our customer better. As part of GCCX, the Business Technology Solutions Manager will work across the region to provide leadership, coordination, and execution of key strategic initiatives, with focus on ...
1 Opening(s)
5.0 Year(s) To 6.0 Year(s)
5.00 LPA TO 6.00 LPA
Location – Navi Mumbai
Self Goals
- Curate a delightful customer experience at every customer touch point right from onboarding to the exit of the customer.
- Keep track of customer journeys and liaison with internal teams to ensure that there are no gaps in the customer experience at any stage
- Manage end ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.60 LPA TO 4.80 LPA
As the Business Operational Head in the Travel Industry, you will lead the operational functions of the business to ensure seamless and efficient travel services. This role involves strategic planning, process optimization, and effective management of teams to deliver exceptional customer experiences and achieve business objectives.
Key Responsibilities:
Operational Strategy:
Develop and implement ...