202 Job openings found

Improving customer interactions: Improving the quality of customer interactions and KYC fulfillment through virtual support Adhering to KYC guidelines: Ensuring compliance with KYC guidelines        Some other responsibilities of a team leader in banking may include: Managing and controlling the department's operating framework, Providing guidance and support, Ensuring the implementation and review of work processes, Achieving ...

A telecaller job involves making and taking calls to promote products, generate leads, and provide customer support by communicating with potential and existing customers. Responsibilities include outbound calls to prospects, handling inbound customer inquiries, persuading customers to make purchases, and maintaining accurate call logs and customer records. Key skills for the role are ...

Job Purpose: Product Lead will be a key driver in ensuring exceptional customer experiences for our FIRST STEP Micro Business Loan product. The role will involve understanding customer needs, optimizing processes and enhancing service delivery.   Roles & Responsibilities: To manage policies and process Managing COA and productivity Portfolio Management Collaboration and program development with Fintech Partners Additional ...

We are seeking a proactive, customer-focused, and tech-savvy Customer Support Specialist to join our team. You will be the first point of contact for our users, providing support, guidance, and troubleshooting assistance for our software products. Your ability to communicate effectively and solve problems efficiently will help ensure our customers ...

Job Description: Business Ethics and Compliance Manager (Mumbai) – Candidate will be responsible for sales and marketing compliance       Location: Mumbai, India   Role: Full-time       Key Responsibilities:                  1. Compliance Oversight: Develop, implement, and manage the company’s ethics and compliance programs, ensuring adherence to local laws, industry standards, and internal ...

A Floor Supervisor oversees daily operations on a specific area (like a retail floor, hotel floor, or call center floor) ensuring smooth workflow, employee performance, and customer satisfaction. They are responsible for leading and motivating a team, maintaining standards, and addressing issues to optimize efficiency and productivity.    Here's a more detailed breakdown of ...

We Are Hiring CRE In Ahmedabad. Job Title: Customer Relationship Executive (CRE)   Key Responsibilities: Handle inbound and outbound customer calls and emails. Build strong relationships with new and existing clients. Resolve customer queries and complaints efficiently and professionally. Maintain accurate records of customer interactions and transactions. Collaborate with internal departments to ensure customer satisfaction. Follow up with clients ...

Job BriefWe are currently hiring a Sr. Executive- Inside Sales- Health Insurance to lead our Sales function with the purpose ofthe company’s strategic goalsRole and Responsibilities1. Lead Generation & Outreach:o Contact prospective customers via phone calls, emails, or other communication channels.o Generate leads through cold calling, inbound inquiries, and other ...

We Are Hiring CCA In Amravati. Job Title: Customer Care Associate (CCA) Department: Customer Service / Support Reports To: Customer Service Manager / Team Lead Job Type: Full-Time / Part-Time Location: Amravati ( Maharashtra )(Only Male)   Key Responsibilities: Handle inbound and outbound customer calls, emails, or chats professionally and promptly. Address customer queries, concerns, and complaints ...

  Receiving the inbound calls to potential customers with the aim of Resolve the Customer Query and Provide the delightful experience of our services. Explain the features and benefits of products/services to prospective clients. Engage with customers in a professional and friendly manner to build and maintain positive relationships. Achieve weekly and monthly Performance ...