228 Job openings found

Improving customer interactions: Improving the quality of customer interactions and KYC fulfillment through virtual support Adhering to KYC guidelines: Ensuring compliance with KYC guidelines        Some other responsibilities of a team leader in banking may include: Managing and controlling the department's operating framework, Providing guidance and support, Ensuring the implementation and review of work processes, Achieving ...

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues. • Obtain and evaluate all relevant information to handle product and service related inquiries and complaints. • Respond promptly to customer inquiries and resolve customer complaints. • Provide pricing & delivery information ...

We have an urgent opening for the position of Customer Support Executive (Outbound)  for a Company in  Navi Mumbai (Turbhe ) location Primary Responsibilities: Act as the first line of support for solving customer queries  Make outbound calls to manage customer appointments with the experts Refer customer grievances or special requests to designated departments for further investigation Follow up ...

Job Description: Business Ethics and Compliance Manager (Mumbai) – Candidate will be responsible for sales and marketing compliance       Location: Mumbai, India   Role: Full-time       Key Responsibilities:                  1. Compliance Oversight: Develop, implement, and manage the company’s ethics and compliance programs, ensuring adherence to local laws, industry standards, and internal ...

A telecaller job involves making and taking calls to promote products, generate leads, and provide customer support by communicating with potential and existing customers. Responsibilities include outbound calls to prospects, handling inbound customer inquiries, persuading customers to make purchases, and maintaining accurate call logs and customer records. Key skills for the role are ...

Job Purpose: Product Lead will be a key driver in ensuring exceptional customer experiences for our FIRST STEP Micro Business Loan product. The role will involve understanding customer needs, optimizing processes and enhancing service delivery.   Roles & Responsibilities: To manage policies and process Managing COA and productivity Portfolio Management Collaboration and program development with Fintech Partners Additional ...

We are seeking a proactive, customer-focused, and tech-savvy Customer Support Specialist to join our team. You will be the first point of contact for our users, providing support, guidance, and troubleshooting assistance for our software products. Your ability to communicate effectively and solve problems efficiently will help ensure our customers ...

Department: Sales Reports To: Sr. Manager Position Type: Full-time Job Summary: The Sales Engineer will play a crucial role in driving sales and revenue growth by combining technical knowledge with strong sales skills. This individual will be responsible for understanding customer requirements, providing technical solutions, and ensuring customer satisfaction through effective sales and ...

Job Title: Customer Service Executive Location: Greenfield, GandhinagarEducation : Any graduate Employment Type: Full-time Key Responsibilities: Handle incoming calls, emails, and walk-in customer queries in a professional and courteous manner. Provide accurate information regarding products, services, pricing, and policies. Resolve customer complaints and issues effectively within defined timelines. Maintain customer records, update databases, and ensure proper ...

We Are Hiring CRE In Ahmedabad. Job Title: Customer Relationship Executive (CRE)   Key Responsibilities: Handle inbound and outbound customer calls and emails. Build strong relationships with new and existing clients. Resolve customer queries and complaints efficiently and professionally. Maintain accurate records of customer interactions and transactions. Collaborate with internal departments to ensure customer satisfaction. Follow up with clients ...