233 Job openings found

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...

Company Website: https://truckx.com/ LinkedIn Page: https://www.linkedin.com/company/truckx-inc/?originalSubdomain=in   Position-: Customer Support Executive Experience-: 1 to 3 Yrs. Location-:  Bavdhan, Pune Interview Mode- Face to Face/ Online Languages:- English, Punjabi. US Shift Timings-: 8:30 pm to 6 am Monday to Friday and Saturday (depend on work )   Educational Qualification:- Undergraduate / Graduate with good computer knowledge Note:- for multilingual candidates proficiency in the spoken language would ...

Overview: We seek a Customer Support Specialist with at least 1 year of experience and a functional understanding of Tally or other ERP. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service. Responsibilities: Provide support and assistance to customers using. Troubleshoot and resolve customer issues in a timely ...

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues. • Obtain and evaluate all relevant information to handle product and service related inquiries and complaints. • Respond promptly to customer inquiries and resolve customer complaints. • Provide pricing & delivery information ...

We have an urgent opening for the position of Customer Support Executive (Outbound)  for a Company in  Navi Mumbai (Turbhe ) location Primary Responsibilities: Act as the first line of support for solving customer queries  Make outbound calls to manage customer appointments with the experts Refer customer grievances or special requests to designated departments for further investigation Follow up ...

A telecaller job involves making and taking calls to promote products, generate leads, and provide customer support by communicating with potential and existing customers. Responsibilities include outbound calls to prospects, handling inbound customer inquiries, persuading customers to make purchases, and maintaining accurate call logs and customer records. Key skills for the role are ...

Job Purpose: Product Lead will be a key driver in ensuring exceptional customer experiences for our FIRST STEP Micro Business Loan product. The role will involve understanding customer needs, optimizing processes and enhancing service delivery.   Roles & Responsibilities: To manage policies and process Managing COA and productivity Portfolio Management Collaboration and program development with Fintech Partners Additional ...

Job Description: Serving as the primary point of contact for Customer request, complaints, and requests via phone, email. Assisting customers with Service Center inward processing, tracking current update, providing required information, Setting priorities (communication with Management) Identifying, troubleshooting, and resolving customer problems promptly and effectively, often by coordinating with internal teams like ...

Key Responsibilities Technical Pre-Sales Support Understand customers’ construction-equipment needs (excavators, backhoes, loaders, graders, etc.). Provide technical expertise: translate customer requirements into JD product solutions. Prepare and present product demonstrations, technical proposals, and solution designs. Work with internal teams (product, engineering) to tailor offerings to customer needs. Sales & Business Development Engage with dealers/distributors and end customers to ...

Department: Sales Reports To: Sr. Manager Position Type: Full-time Job Summary: The Sales Engineer will play a crucial role in driving sales and revenue growth by combining technical knowledge with strong sales skills. This individual will be responsible for understanding customer requirements, providing technical solutions, and ensuring customer satisfaction through effective sales and ...