180 Job openings found

Improving customer interactions: Improving the quality of customer interactions and KYC fulfillment through virtual support Adhering to KYC guidelines: Ensuring compliance with KYC guidelines        Some other responsibilities of a team leader in banking may include: Managing and controlling the department's operating framework, Providing guidance and support, Ensuring the implementation and review of work processes, Achieving ...

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues. • Obtain and evaluate all relevant information to handle product and service related inquiries and complaints. • Respond promptly to customer inquiries and resolve customer complaints. • Provide pricing & delivery information ...

We are seeking a highly skilled Customer Care Executive to join our dynamic BPO team. In this role, you will manage a high volume of international inbound customer interactions via calls, emails, and chats. As the voice of our company, you will ensure exceptional service delivery while upholding our brand reputation.Key Responsibilities Handle ...

We have an urgent opening for the position of Customer Support Executive (Outbound)  for a Company in  Navi Mumbai (Turbhe ) location Primary Responsibilities: Act as the first line of support for solving customer queries  Make outbound calls to manage customer appointments with the experts Refer customer grievances or special requests to designated departments for further investigation Follow up ...

Job Purpose: Product Lead will be a key driver in ensuring exceptional customer experiences for our FIRST STEP Micro Business Loan product. The role will involve understanding customer needs, optimizing processes and enhancing service delivery.   Roles & Responsibilities: To manage policies and process Managing COA and productivity Portfolio Management Collaboration and program development with Fintech Partners Additional ...

We Are Hiring CCA In Amravati. Job Title: Customer Care Associate (CCA) Department: Customer Service / Support Reports To: Customer Service Manager / Team Lead Job Type: Full-Time / Part-Time Location: Amravati ( Maharashtra )(Only Male)   Key Responsibilities: Handle inbound and outbound customer calls, emails, or chats professionally and promptly. Address customer queries, concerns, and complaints ...

1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...

Job Summary: We are looking for a motivated and skilled Tele Sales/Telemarketing professional with 6 months to 1 year of experience to join our dynamic team. The ideal candidate will be responsible for engaging with customers over the phone, presenting products/services, and closing sales or generating leads. This role requires a ...

Job Description: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions ...

Position Sales Manager – Food Service Summarized Accountability: • To build strong relationship with existing and add new customers for Food Service segment. • To generate sales and ensure usage of the entire range of the company products. • To get new product ideas based on customer interactions & market ...