181 Job openings found

Job Details: Position: Customer Support ExecutiveLocation: Navi Mumbai Experience: 1-3 YearsKey Responsibilities Handle customer queries via phone, email, chat, WhatsApp, and support tickets. Assist investors with account opening, KYC, onboarding, SIP registrations, redemptions, and transaction-related queries. Provide support regarding mutual fund products, investment processes, and platform functionalities. Coordinate with AMCs, RTAs, and internal teams to resolve customer concerns within ...

BUILDERS EXPERIENCE       A Telecaller, also known as a Telephone Sales Representative or Telemarketing Executive, is responsible for making and receiving phone calls to promote products or services, generate leads, and provide customer support. They interact directly with customers, building relationships, addressing inquiries, and driving sales through persuasive communication. Telecallers play a crucial role in ...

Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues. • Obtain and evaluate all relevant information to handle product and service-related inquiries and complaints. • Respond promptly to customer inquiries and resolve customer complaints. • Provide pricing & delivery information to end users. • Maintain data ...

We are seeking a highly skilled Customer Care Executive to join our dynamic BPO team. In this role, you will manage a high volume of international inbound customer interactions via calls, emails, and chats. As the voice of our company, you will ensure exceptional service delivery while upholding our brand reputation.Key Responsibilities Handle ...

Description: Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. The experienced operations manager will ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, ...

A reputed steel and power manufacturing company engaged in large-scale industrial operations is hiring a CRO to manage customer relationships, client coordination, and service support activities. The company offers a professional work environment with strong career growth opportunities in the industrial sector. Handle customer inquiries, complaints, and service-related coordination professionally. Maintain strong ...

A reputed steel and power manufacturing company engaged in large-scale industrial operations is hiring a CRO to manage customer relationships, client coordination, and service support activities. The company offers a professional work environment with strong career growth opportunities in the industrial sector. Handle customer inquiries, complaints, and service-related coordination professionally. Maintain strong ...

Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner. Assist customers with product/service information, order placement, and after-sales support. Process orders, returns, and exchanges accurately using company systems. Identify customer needs and recommend appropriate products or services. Handle complaints and resolve customer issues efficiently, escalating ...

Position Title Customer Support Specialist Department / Location Client Services Cost center Number Reports to Senior Manager - Client Services Position/s that reports to this role N/A PURPOSE (Why this role/job exist) The Customer Support Specialist will be part of the Customer Support and Services team which uses CRM tools ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...