2024 Job openings found

Key Roles & Responsibilities:  Familiarize the team with the customer needs, process SOP's and products and governingcompliance.  Determining training needs of employees and conducting suitable training programs toenhance their operational efficiency leading to increase productivity.  Provide status reporting of team activities against the program plan or schedule.  Cascade all necessary ...

Job Description: Ensure quality customer acquisition and onboarding for each customer as per Bank's policy and guidelines Forging effective relationships with customers and ensuring quality customer service is delivered at all points in time Giving the client need based product solutions and in the process aligning client requirements with business specifics Assessing customer propensity ...

Job Description: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions ...

An automobile "Head" job description varies depending on the department, but generally involves strategic planning, team leadership, and operational oversight to achieve business goals. Key responsibilities include managing staff, ensuring customer satisfaction, overseeing budgets, and collaborating with other departments to improve efficiency and profitability.    General responsibilities for a Head of Operations or General ...

Job Location- Kuruli Khed Pune   JOB DESCRIPTION Job Description :Internal Title : Service Operations Team Leader External Title : Deputy General Manager - Customer Services Position Summary: Managing the Customer Service in parts of as an economic unit with a process oriented organization. Following local and HQ defined business objective for archiving required operating profit. Expanding Healthcare competitiveness ...

We are currently hiring for the position or Officer – Associate Services ( Inbound Calls)   The Associate Services officer position supports the Organizations’ Vision, Mission, and Values through excellent and professional customer service by assisting frontline officers and Associates with all business inquiries. The position is responsible for accepting inbound calls from agents ...

Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner. Assist customers with product/service information, order placement, and after-sales support. Process orders, returns, and exchanges accurately using company systems. Identify customer needs and recommend appropriate products or services. Handle complaints and resolve customer issues efficiently, escalating ...

Job Purpose: Product Lead will be a key driver in ensuring exceptional customer experiences for our FIRST STEP Micro Business Loan product. The role will involve understanding customer needs, optimizing processes and enhancing service delivery.   Roles & Responsibilities: To manage policies and process Managing COA and productivity Portfolio Management Collaboration and program development with Fintech Partners Additional ...

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...

Job Summary: We are looking for an experienced and customer-focused Customer Support Manager to lead our support team at Stride Software. The ideal candidate will be responsible for ensuring high-quality customer service, resolving client issues efficiently, and building strong client relationships. You will manage a team, improve support processes, and play ...