2111 Job openings found

Key Accountabilities  Sales Order Processing in SAP - process sales order smoothly by efficient co-ordination, plan and forecast After Sales Service - maintain and enhance customer satisfaction with prompt service Co-ordination with production team for availability of the material Handling export order Follow up with customers for PO and payment & CHA and forwarder for ...

In this role, you’ll work effectively to service and upsell client products and services to current and future customers via chat services, including chat, text, email, social media, direct messaging and other nonverbal platforms using the "Service to Sales" methodology. You’ll also identify and capitalize on all other sale opportunities ...

A Floor Supervisor oversees daily operations on a specific area (like a retail floor, hotel floor, or call center floor) ensuring smooth workflow, employee performance, and customer satisfaction. They are responsible for leading and motivating a team, maintaining standards, and addressing issues to optimize efficiency and productivity.    Here's a more detailed breakdown of ...

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

Role Objective : The role requires a detail-oriented and organized sales professional who shall be working on acquiringcustomers through various channels including tele marketing and, in the process, provide excellentcustomer service while driving revenue growth.Role Responsibilities ? Inbound support of customers coming online? Assist customers through tele calling for transacting on the ...

PURPOSE Responsible for acting as a liaison between customers and organization in the area of customer service. RESPONSIBILITIES  Process customer complaints. Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction. Maintain customer price list in order entry and invoice system. Process customer orders, changes, returns and invoicing according to established ...

Gender: Male/Female Age - Male above 30+yrs, Female-35+yrs with stability of 2-3yrs in current / previous company Sr Sales Executive-Male & Female The ideal candidate will be responsible for managing various aspects of the sales process, including customer interactions, inventory handling, and ensuring customer satisfaction. The Senior Sales Executive will play a crucial role ...

Mechanical engineering background, after-sales, fieldwork, client visits, relationship buildin         A service engineer installs, maintains, and repairs equipment and systems to ensure optimal performance and customer satisfaction. They diagnose and troubleshoot technical issues, provide on-site or remote support, and ensure compliance with safety standards. Their responsibilities also include conducting routine maintenance, installing new equipment, and ...

A Dispatch Officer, also known as a dispatcher, is responsible for coordinating and communicating between parties to ensure efficient operations and timely responses. This role involves receiving service requests, dispatching personnel, monitoring their progress, and handling any emergencies or issues that arise. Dispatchers need to be quick, reliable, and able to make sound ...

We are hiring Customer Service Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM