514 Job openings found

Key Responsibilities Respond to customer inquiries professionally and empathetically. Resolve issues accurately and within defined timelines. Research concerns thoroughly and coordinate with internal teams (support, logistics, product, etc.). Maintain high standards of written communication and meet service SLAs. Achieve performance targets for productivity, quality, response time, and customer satisfaction. Identify recurring issues and recommend process improvements. Document ...

Provide exceptional customer support via chat and email for an E-Commerce platform. Respond to customer inquiries, order-related questions, and resolve issues promptly and professionally. Assist customers with tracking, product queries, returns/exchanges, and general support. Work collaboratively with the team to maintain high levels of customer satisfaction. Meet productivity and quality standards with a strong ...

Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Troubleshoot technical issues related to SQL Server and Crystal Reports, guiding customers through problem resolution. Provide product information and assist customers in using our software solutions effectively. Document customer interactions and maintain detailed records of issues and ...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to ...

Roles & Responsibilities ?  Have adequate knowledge regarding Customer Support/Marketing/Sales & Dispatch. ? Assigned the tasks of handling Customer Queries, On time Delivery, feedback, Transportation, Complaints & Request. ? Responsible for maintaining & developing relationship with External & Internal Clients. ? To prepare an annual plan for sales targets and then further split ...

Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance ...

Key Responsibilities Handle customer inquiries via phone, email, chat, in Mandarin (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently with professionalism and empathy Record and update customer interactions in CRM or support systems Escalate complex or unresolved issues to appropriate internal teams Meet service quality standards, KPIs, ...

    A telecaller makes or receives telephone calls to promote products, generate leads, or provide customer service. They are responsible for communicating with potential or existing customers, answering inquiries, and maintaining accurate records of conversations, typically aiming to meet sales or call targets. Excellent verbal communication, persuasion skills, and patience are required ...

Qualification: Any GraduateExperience: Candidates can either be fresher or have relevant experience of 1-2 years. For experienced candidates, we can give higher salary subject to out maximum limit.Work location: Wanowrie in Pune ( training one month at Viman nagar location)Skills Required: Good Communication skill in English Roles & Responsibilities for Personal ...

  Job Description Having extremely good communication skills. Leading a team of few members Having relevant experience of attending US customer calls Graduate / Post graduate in any stream Identify customer questions and concerns  Provide accurate answers and solutions in an efficient mannerto customer queries   Interested candidates can share resume on shivani@exemplargs.com