411 Job openings found

Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance ...

Providing technical help desk support for a variety of software packages,mainly EPoS, and hardware? Provide answers to clients by identifying problems; researching answers;guiding client through corrective steps.? Obtaining details from customer’s new requirements to pass onto softwaredevelopment via the Support Manager.? Provide telephone help support to customers during out of ...

Qualification: Any GraduateExperience: Candidates can either be fresher or have relevant experience of 1-2 years. For experienced candidates, we can give higher salary subject to out maximum limit.Work location: Wanowrie in Pune ( training one month at Viman nagar location)Skills Required: Good Communication skill in English Roles & Responsibilities for Personal ...

  Job Description Having extremely good communication skills. Leading a team of few members Having relevant experience of attending US customer calls Graduate / Post graduate in any stream Identify customer questions and concerns  Provide accurate answers and solutions in an efficient mannerto customer queries   Interested candidates can share resume on shivani@exemplargs.com

Job Summary:We are seeking a seasoned professional with 6-7 years of experience in managing Digital Adoption Platform team atManager level and work along with our growing Customer Success team within our Digital, Data and Technology function. Thisrole is crucial in enhancing the end-user experience across our software portfolio, ensuring the ...

Key responsibilities: Quickly prepare test setups to test Wi-Fi products under various conditions.Prepare test plans, execute, report bugs, & follow-up to solve bugs.Functional and Stress testing of Wireless APs and test automation.Work closely with software team to resolve defects.Support customers, recreate & troubleshoot their problems.Work with developers to debug and resolve ...

Job Description  Job Role: 1. Call Volume: A goal of making 150 to 200 outbound connected calls per day. This would ensure a high level of outreach and customer engagement. 2. Call Duration: A target of 300 minutes (5 hours) of total talk time per day to meet the desired sales and service ...

We have an opening for the position of Customer Care and Collection Officer (Hybrid) for a reputed company at the Andheri location.Job Description: Coordinate with Branches for receivables list for calling Devise payment schedule plans as per the pending payments Establish initial communication with the customers for collections through mails / phone calls Negotiating or finalizing ...

We have an opening for the position of Customer Relationship Executive for a Reputed Company at the Delhi (Okhla Phase 2) location.   Key responsibilities : Responsible for taking calls, and responding to emails and chats. Handle customer complaints, and provide appropriate solutions and alternatives within the time limits The candidate will be aligned with our Customer Support vertical ...

A Sales Officer for Lubricants and AdBlue is responsible for promoting and selling these products, building customer relationships, and achieving sales targets within a specific territory. This role involves developing sales strategies, managing customer accounts, and staying updated on market trends and competitor activities.    Here's a more detailed breakdown: Key Responsibilities: Sales Strategy and Execution: Developing ...