1 Opening(s)
1.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
POSITION SUMMARY STATEMENT• The Engineer III - NOC is a versatile and highly motivated individual whose primary function is to perform End to End monitoring of the entire infrastructure • To work closely with the Service Desk, IT teams and 3rd party service providers to ensure the availability of all systems ...
1 Opening(s)
10.0 Year(s) To 20.0 Year(s)
10.00 LPA TO 25.00 LPA
A. Organization Context
PositionTitle: Plant Quality HeadEmployeeName: Grade :Department: Location:
Reports to: Unit Head Reported by:
Mgr. QualityChemists(Physical/Chemical/Microbiologist)
B. Job Objective• Develop and ensure Quality Management systems as per regulatory guidelines andquality standards within plant in order to ensure customer satisfaction and businesssustainability.• Develop and sustain Quality culture across the plant• Review product quality ...
1 Opening(s)
5.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
We are having an urgent opening for the position of Sr. Operations Executive/ Customer Service Representative for a reputed Company at the Mumbai(Andheri -E) location.Reporting to the Branch Manager, the Operation Executive as Service Representative is to provide an effective and efficient customer service to all internal and external Company customers by utilizing ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
20.00 LPA TO 50.00 LPA
Product Strategy
• Identify and assess the opportunities that would drive growth according to the business goals as
well as enable above the plan growth
• Take full ownership of product initiatives – from ideation through market value validation, solution
delivery, and ‘to market’ success
• Define and develop an innovative product roadmap and achieve ...
6 Opening(s)
3.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Responsibilities
Serve as first point of contact for existing and potential clients to address queries, complaints, and escalations.
Providing a professional, efficient, accurate and customer orientated service in line with greed standards and processes.
Prioritizing workload as required and ensuring all client queries are dealt with appropriately to guarantee client satisfaction.
Maintaining a positive, ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
2.00 LPA TO 5.50 LPA
Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats
Title Associate L1
Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...
1 Opening(s)
6.0 Year(s) To 8.0 Year(s)
7.00 LPA TO 13.00 LPA
Roles and Responsibilities
Must have 6 to 8 years of experience in development, implementation and sustained support of the BMC Helix IT Service Management system and writing custom workflows using Remedy forms and objects like Active Links, Filters and Escalations
Hands on experience in BMC Helix Innovation Suite, BMC Helix MCB & ...
1 Opening(s)
6.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
Group Account Manager
Our Client Services team serves as the first line of contact with our clients. They identify client needs and work strategically to provide thoughtful solutions with measurable results. We don’t just strive to solve our client’s problems; we challenge ourselves to transform their entire category.
As a Group Account ...
10 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Description:
We are seeking a dynamic and customer-oriented individual to join our team as an Assistant manager for customer service. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
Roles and responsibilities : Provide work direction and guidance to team members. Establish systems and procedures in the team. Groom self and team to support vertical growth. Allocate work and tasks to the team. Report to the manager on performance, status and any escalations. Facilitate and participate proactively in ...