234 Job openings found

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Job Summary:We are seeking a dynamic and experienced CRM to join our real estate team. The ideal candidate will have a strong background in CRM, billing, customer escalations, and maintaining high customer satisfaction (CSAT) scores. This role requires excellent communication skills, attention to detail, and a customer-centric approach. Key Responsibilities: Customer Relationship ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met. Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status ...

We are looking for a dedicated and technically skilled Team Leader – Technical Support to manage and guide our support engineers in delivering timely and high-quality customer support Location - Goregaon Mumbai This role requires strong technical knowledge, leadership capabilities, and a customer-first mindset to ensure smooth daily operations, effective issue resolution, ...

Job Purpose: This position will be responsible for all technical aspects of the organization's operations and infrastructure. Key Responsibilities Network Infrastructure Management ü  Responsible for planning, deployment, and maintenance of core and access network infrastructure. ü  Ensure high availability, redundancy, and scalability. Resolving Technical Escalations ü  Collaborate with the teams for resolving technical escalations. ü  Troubleshoot complex customer network issues. Technical Strategy ü  Implement the ...

Job Summary:We seek a highly skilled Loan Operations Manager to oversee and streamline the loan disbursement process.This role will ensure accuracy, compliance, and efficiency in loan processing, KYC verification, reconciliations, and disbursement activities. The ideal candidate will manage a team, handle escalations, and work closely with internal and external stakeholders ...

Role:You will be responsible for: Ensuring hygiene on core sales operations including creation and execution of SOPs for: a. Timely raising of invoices and collection of payment by liaising with accounts andsales teamb. Timely processing of refunds and cashbacksc. Updation of customer records, project details etc.d. Resolving customer escalations within defined timelines. 2. ...

Role Objective   We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and ...

Role Objective   We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and ...