184 Job openings found

Job Description Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status from Supplier Pickups with Delivery (Order Life Cycle). Maintaining and building on the ...

New Position- Deputy Manager - Customer Service, Mumbai Budget- Up to 7 LPA The customer service team is responsible for client onboarding, transaction processing and liasion with the RTA for post sales service related queries. Role The CSO will manage the front office and responsible for accepting and processing of transactions and client onboarding ...

Job Title/Designation: Advanced Engineer--Infrastructure (Desktop software/hardware), Mumbai   Employment Type: Full Time, Permanent   Job Description:  Division: Technology - Infrastructure Services Summary Description: To resolve, promptly and effectively, whilst demonstrating technical efficiency all support calls relating to desktop software/hardware, installation and maintenance while demonstrating and delivering excellent customer service throughout. Additionally, maintain all relevant procedures and documentation, proactively identify ...

Develop and implement HR policies to create and sustain a work culture aligned with Values.Ensure legal compliance.Ensure effective implementation of Performance Management System.Report to the management and provide decision support Managing the Design, review and dissemination of Employee Policies2. Designing and reviewing HR Systems for Policy Compliance3. Ensuring timely delivery of relevant HR analytics to senior management4. ...

Role Objective   We are looking for a true techno-commercial individual who is excited to take up new challenges. The incumbent will be expected to maintain and manage inventories at Warehouses. Role Responsibilities   ·         Coordination with LSP (logistics service providers) providers ·         Maintain Daily MIS, Escalations and bookings ·         Inter team coordination and requirement understanding ·         Should ...

Internal IT Systems Internal IT Systems and End User Support, Licensing compliance, Procurement and Budget control. Ensure provision of a high-quality desktop support service, Supervising the IT Support Engineers/Team Information Security Lead a strategic and comprehensive information security and risk management processes and program to ensure that the integrity, confidentiality, and availability of information ...

TC- UPTO- 1.70 LPA to 2.00 LPA + Incentives    1.Check the Files as per company standards and ensure there no mistakes in data entry  before files achieves DOVR status.    2.Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving  DOVR status.    3.Prepare a note sheet with notes reflecting all queries and pending documents. This note  sheet is the support tool to call the customer and resolve pending issues    4.NECESSARILY call the customer. We expect all customers to be called so that we  acknowledge the receipt of his application and papers. Confirm pending documents,  agree to next action for every document and query. There are instances when a customer  is unable to take a call, in such cases send an email.    5.Prepare the interview sheet on line and as part of the interview sheet, update all pending  documents and queries. All pendency’s to be assigned for next action, date & time, the  person who will perform the next action.    6.Refresh dashboard to understand if all pending documents and queries are resolved even  while the status remains ITPD.    7.Ensure all actions due by all concerned are taken, follow up done with the customer and  SO, if required, new action date and time assigned. Wherever required due escalations  to be done for non-performance of action due    8.It is expected that the Officer Credit will complete the file and move it to RHDFC stage  in 3 working days of the file achieving DOVR status.    9.80% of the files submitted as RHDFC should not appear in File Requirements (FR).    10.The rest 20% should be resolved within 2 working days of the FR being raised.      11.All queries raised or pending documents identified by the team need to examined and in  case not found genuine, revert to them immediately so that the file does not reflect in  FR for the wrong reasons.    12.If the FR status is agreed upon, then speak to the customer and / or the SO, resolve the  query, update and revert to HDFC. In case the query resolution requires submission of a  document, try to secure the same on email preferably so as to save time. If the  documents are voluminous or cannot be mailed for any other reason, ensure assignment   to the customer and / or the SO such that the files move to Re-review stage within 2  days of the FR being raised.           Skill sets required for this job description:  ?Conversation Skills:  The OC should be able to converse in the local and English  language fluently. Must not reflect a local language bias whilst conversing in English  ?Analytical Skills: Ability to analyze the individual’s application in terms of ability to  pay, reasons for the person to pay a higher EMI than the norms, derive the cost of  property taking into account localized costs elements, decipher KYC documents and  ensure compliance, read the CIBIL report and interpret scores. Identify any hints of  fraud in documents or nervousness in speech leading to suspicion. Ability to read a bank  statement, identify abnormal trends and seek clarifications.  ?Ability to convince: Must possess probing skills to ask and seek so as to be convinced  herself. Carry convictions and ability to convince through written language and if  required through verbal skills another person in HDFC appraising the file.    Appraisal:  1.Loan Application Form:  i. KYC check on address and identity with the KYC documents submitted.  ii. Income details match with the income proof papers provided  iii. Bank details on the form match the statements provided  iv. Property cost on the form matches with property related documents provided  v. Own contribution details on the form match with proof provided  vi. BSA code mentioned on the form matches the one reflecting on the system  vii.Obligations mentioned on page 3 of the form reflect in the bank statements  viii. Property address as mentioned on the form and the property documents submitted  ix. Signature on the form matches with signatures on self-attested KYC documents    Eligibility: -    1-MBA in Finance stream is must.  2-He/She must have 01 years of Experience in Processing of Home Loan Self Employed  Cases/Files.  3-He/She must Excellent Communication Skills.  4-He/She must be able to Discuss with Customers and concern Managers as and when required. 

We are looking for an Account Manager for POWER PLANT PROJECT. We need good experience in POWER PLANT PROJECT to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales ...

Job Location: Gurgaon  Job Title: Post Market Surveillance Associate  Essential Duties and Responsibilities. The incumbent will perform other duties as assigned.  • Implementation of the Post Market Surveillance requirements as part of the EU Medical Device Regulations including: o Gap assessment of current processes and regulatory requirements; o Implementation of ...

Task: Prioritise by impact & assign issues & requests reported by internal users & external customers of theapplications Investigate functional & data issues in custom-built applications Perform root cause analysis to guide & aid follow-up & resolution identification Reproduce issues, liaising with end-users to confirm steps performed Track data through the pipeline to identify factors ...