6321 Job openings found

Job Summary: As a Field Service Engineer, you will play a pivotal role in ensuring the optimal performance, maintenance, and troubleshooting of our manufacturing equipment, including blowers, molding machines, labelers, and related systems. Your technical expertise and problem-solving skills will be essential in minimizing downtime, resolving technical issues, and delivering exceptional ...

Kindly work on this opening. Share profiles with good communication skills only. Should have experience in dealing / communication to US / UK clients over email / Phone, handling L3 and higher level escalations. NOC Team Lead We are looking for a NOC Team Lead to join Gravitas at our Mumbai office. ...

  We have urgent opening for Service Engineer. Location - Kubadthal Ahmedabad Experience - Minimum 3 Yr   Role Overview:Responsible for visiting customer sites to carry out service calls, machine installations, sitesupervision, and ensuring successful handover of machines. Acts as the key technicalrepresentative at the customer’s location, ensuring customer satisfaction and timelyresolution of issues.Key Responsibilities: ...

Job Description :  Service Manager – Elevator Maintenance   Responsibilities: Lead service operations, handle breakdown calls and AMC schedules Build and manage service team performance Maintain high customer satisfaction Ensure documentation of service visits and preventive maintenance Coordinate with spare parts, support, and installation teams Requirements: 5+ years in elevator maintenance Leadership and field coordination skills Customer-first approach

Role: Customer Service ManagerEducation: Graduate/Post-GraduateExperience: Min 4-5 yearsJob Responsibilities: Set up and lead the customer service function for the company. This involves transitioning the customer service setupfrom a group company to company. Study current product and customer service requirements and design the specifications of a system to handleCCQRP (Customer Complaint ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Job Title: Industrial Services Engineer/ IS Project Engineer Main Purpose of Job Level: Responsible for ensuring competent industrial services management and operation, and to ensure optimal cost, highly efficient, quality, and sustained generation, and distribution of utilities for the factory operation. i.e., steam, refrigeration, water and effluent treatment, hygienic air ...

Proficiency at Shop floor, Service & Maintenance of automobile with Service standards, Team Management with a proven track record of Planning & implementing effective control measures to reduce Running costs of the unit.  Well versed in handling overall functioning of processes & Implementing processes in line with the policies.  A project ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

Hi All,   Greetings!!!   We have opening for Configuration Manager with Tier1 Company in Mumbai     Role & Responsibilties :- ITSM process leads within the Service Operations functions, finance, contracts, application support and maintenance teams in the CIO’s function Service Operations Planner,  IT Control Manager Application of IT to resolve Business problems Configuration management processes and controls Change processes and controls Experience ...